• Communicating through email or text messaging

  • If you elect to communicate with me by e-mail or text messaging at some point in our work together, please be aware that e-mail and texting is not completely confidential. There are risks associated with e-mailand text messaging as outlined below:

    • All e-mails and text messages are retained in the logs of the e-mail/phone/internet service provider.
    • Although under normal circumstances no one looks at these logs, they are, in theory, available to be read by thesystem administrator(s) of the service providers.
    • Copies of e-mails and texts may exist even after the sender and/or the recipient has deleted his or her copy.
    • E-mail and text senders can easily misaddress an e-mail or text and send the information to an undesired recipient.
    • E-mails and texts can be intercepted, altered, forwarded or used without authorization or detection.
  • Conditions for the use of email and texts:

    • As your therapist, I cannot guarantee but will use reasonable means to maintain the security and confidentiality of e-mail and text information sent and received, including a passcode lock on my phone.
    • E-mail and texting is not appropriate for urgent or emergency situations. I cannot guarantee that any particular e-mail and/or text will be read and responded to within any particular period of time.
    • E-mail and texts should be concise. Unless we have agreed to a specific exception, sensitive or complex situations should be discussed in a phone call or during a scheduled appointment, not on e-mail or text.If texts or e-mails contain information relevant to your treatment, they may be retained in your medical record, or a summary of the content may be included in a clinical note in your record.
    • If you choose to use e-mail or text messaging, you agree that I may reply to your email and text messages, and that I may include any information that I deem appropriate, including information that would otherwise be considered confidential.
    • You agree that if you do not receive a timely response from an e-mail or text message to me, that you will follow up with a phone call to me.
    • If you choose to use e-mail or text messaging, you agree not to hold me liable for improper disclosure of confidential information that is caused by you or any third party
  • By signing below, you agree that you have read and understand the risks associated with communication via e-mail and text messaging, and that you consent to the conditions outlined above

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