Your signature below confirms that you have agreed to all of Her Travel Experience's Terms and Conditions at the booking your reservation. You agreed that per the terms and condition that all monies paid were non-refundable and non-transferable unless you purchased travel insurance. You acknowledge that Her Travel Experience provided information within the policies of your travel package that recommended to purchase travel insurance to protect your investment. If you have purchased travel insurance for your reservation, your refund will be processed and sent to the above mailing address. Please allow the normal mailing time to receive your refund.