Dear respected member, thanks for being a valued customer. It was a great pleasure serving you. Although it is heartbreaking to let you go, we respect your thoughtful decision. Please feel free to reach out if you think we can work out your concerns or an alternative could be made. Also, shop for a number of other options such as getting an interest-free loan, withdrawing the balance, or freezing membership that might work for you rather than leaving. if you still determined to cancel your membership, we would be happy to accommodate that!