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  • Complaint/Appeal Form

  • Instructions

    For AITT to formally lodge your complaints or appeals and to seek for resolution in a fair and timely manner, please follow the instructions below:

    1. Fill this form using a black or blue coloured pen only.
    2. Lodge this form in person or by post.
    3. Attach all the supporting documents.
    4. Please provide as much information as possible and attach extra sheet if required.

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  • NOTE

    • Once this form is completed and received by AITT staff, the resolution period will begin within 10 working days.
    • AITT will endeavour to conclude the process within reasonable timeframe.
    • Under usual circumstances, AITT will seek to resolve complaints and appeals within 20 working days.

     

    Australian Institute of Technical Training Pty Ltd
    Level 3, 440 Elizabeth Street, Melbourne, Victoria 3000 AUSTRALIA
    Tel (+61 3) 96201100

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