Client services and chart information are confidential. Written authorisation is required from you to release any information.
- Temperature will be taken before your appointment
- Please turn your mobile phone to silent/off for optimal relaxation
- Time will be allowed after your appointment to thoroughly clean and air the therapy room
- Your scheduled session is set aside for you. We do not double book appointments
- Please reschedule your session if you are more than 15 minutes late
- 24 hour cancellation notice is required. Frequent late cancellations/no-shows will be charged.
- You will be draped with towels during your session to preserve your modesty.
- You will have a consultation with your therapist via phone/online prior to your appointment to discuss your session
- Should the session require; after your therapist has left the room, you may be asked to remove relevant clothing
- I understand that my massage therapist or I may end the session at any time for any reason
- Inappropriate behaviour WILL NOT be tolerated and will be reported
I understand that therapeutic massage therapists do not diagnose illness, disease, any physical or mental disorder, nor do they prescribe medical treatment or pharmaceuticals.
I understand that my therapist may refer me to another relevant health professional; with my consent, if deemed necessary
I acknowledge that any complementary therapy is not a substitute for medical examination or diagnosis, and it is recommended that a doctor be seen for that service.
It is my choice to receive therapeutic massage/reflexology as a form of therapy.
I understand that treatment given is designed to address the care and prevention of myofascial/muscular pain and dysfunction.
I also understand that at any time I feel pain or discomfort during the session, I will immediately inform my massage therapist so they adjust.
I have stated my relevant medical conditions, and will update the massage therapist of any changes in my health status.
I understand that my failure to do so may be detrimental to my health and/physical well being and I hold harmless Chamomile Health and my massage therapist from any liability whatsoever arising from failure on my part.
By my electronic signature below, I agree to the massage policy and client agreement above.