This contract is between Mercer Fuels, hereinafter referred to as “company” and {namecustomer}, hereinafter referred to as “customer”. This contract shall be renewed on an annual basis, based on the original date of the initial contract. This contract becomes effective once signed, when payment is received by the "company" and after the furnace located at {addressWhere} is inspected by a “company’s” authorized technician and passed.

This contract relates to both warm air furnaces and hot water furnaces.

Under this agreement, the "customer" is entitled to an annual furnace cleaning, 24-hour emergency service and replacement of parts covered in the below section. Replacement of parts is due to normal use only. Damage caused by Act of God, water, fire, or any other extreme cause is not covered.

Only the “company’s” service technician is authorized to service and/or repair the furnace under this contract. If an unauthorized technician services and/or repairs the furnace, this contract becomes null and void with no money refunded.

During the time period of this contract, the “customer” agrees to purchase all fuel oil requirements from the “company”. If this condition is not met, the contract becomes null and void.

What parts are covered:

Nozzle
Transformer
Burner Motor and Fan
Fuel Gauge
Oil Line
Standard Thermostat (1 Only)
Oil Filter and Cartridge
Oil Pump
Ignition Electrodes
Fan Belt (Blower)
Combustion Chamber
Fan Assembly
Fan Control
Surface Aquastat/Airstat
Triple Aquastat
Draft Regulator
Relay
CAD Cell
Airgate
Blast Tube and End Cone
Burner Housing
 

The “company” holds the right to use either new parts or rebuilt parts to original – at its discretion.

What parts/causes of issues are not covered:

Blown Fuses
Zone Valves and End
Air Filters
Out of Oil
Water Coil
Water Damage
Emergency Switch Turned Off
Electrical Problems
Water in Tank
Circulating Pump
Resetting of Furnace
Airlocked
Ductwork and Pipes
Damper Motor
Electronic Thermostats
 

The “company” shall not be responsible for damages caused by circumstances beyond their control, such as parts not being available and labor problems. The “company” will not be responsible for secondary defective parts. If the delivery address is vacant for a period of 48 hours, the “company” shall not be responsible for damages caused by inadequate level of fuel oil, above normal consumption of oil, for any reason beyond the “company’s” control.

 

The cost of this policy is $225 + tax annually