• At Tiger Tool, we understand that sometimes our tools aren't exactly what you were after. Thats why we are happy to offer a 60 day, money-back return as long as your Tiger Tool remains unused and in its original packaging.

    Please note, a 20% re-stocking fee will be applied to dealers.

  • To properly assess warranty requests, clear photos of the tool and the issue are required as part of our warranty process. Photos allow our team to review claims efficiently and reduce delays caused by follow-up requests.

    In some cases, additional information or inspection may still be required as part of the assessment.

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  • Photo Upload & Submission

    To process your warranty request, we must receive clear photos. Submissions without proper photos cannot be reviewed.

    You'll be asked to include 3 photos:

    1. Complete tool.
    2. Affected area. 
    3. Part Number stamped/engraved on the Tiger Tool

  • Step 1

    Photo of complete tool

    Please upload a clear photo of the entire tool, fully assembled and visible.

    Make sure:

    • The whole tool is in the frame (not just one section)
    • No parts are cut off
    • The tool is laid out clearly so we can see its full configuration
       

     This photo helps us confirm the product and setup.

  • Upload Photo
    Cancelof

  • Step 2

    Affected Area Photo

    Please upload a close-up photo of the damaged or problem area.

    Make sure:

    • The issue is clearly visible
    • The image is close enough to show detail
    • Any cracks, bends, wear, or failure points can be clearly seen
       

     This helps our team assess the concern accurately.

  • Upload Photo
    Cancelof

  • Step 3

    Part Number Photo

    Please upload a clear photo of the part number stamped or engraved on the tool.

    Make sure:

    • The part number is readable
    • The image is in focus
    • The entire marking is visible
       

    This allows us to verify the exact tool model.

  • Upload Photo
    Cancelof

  • A few business days after you submit this form, an email (please check junk folder) or phone call will be sent from our sales team with an RMA and instructions on how to ship your Tiger Tool back to us. If you do not hear from us within 1-2 business days, please get in touch with us.

  • Once submitted, you will receive a confirmation email (please check your junk folder) with your RMA number and next steps. Depending on the situation, additional information or inspection may be required.

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