Therapist Names, Credentials, and Phone Numbers:
Business Addresses: 13611 E. 104th Ave, Ste 100, Commerce City, CO 80022Business Phone: (720) 347-8769 Reaching HOPE main lineBusiness Email: firstname.lastname@example.org
Email is not a confidential form of communication and Reaching HOPE cannot ensure confidentiality or receipt in a timely manner; therefore, email should never be used to seek support for clinical or crisis/emergency situations.
Crisis: I understand Reaching HOPE does not have a 24 hour crisis line and in the event of an emergency, I will call Colorado Crisis and Support Line at (844) 493-8255.
Training of Mental Health Professionals: The practice of licensed or registered persons in the field of psychotherapy is regulated by the Mental Health Licensing Section of the Division of Registrations. The Board of Psychology Examiners can be reached at 1560 Broadway, Ste 1350, Denver, Colorado 80202, (303) 894-7800. As to the regulatory requirements applicable to mental health professionals:
LICENSED PSYCHOLOGIST must hold a doctorate degree in psychology, have one year of post-doctoral supervision, and pass both the Examination for the Professional Practice of Psychology and the Jurisprudence Examination. A Psychologist Candidate must hold the necessary licensing degree and be in the process of completing the required supervision and examinations for licensure.
Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, and Licensed Professional Counselor must hold a masters degree in their profession and have two years of post-masters supervision. A Marriage and Family Therapist Candidate and a Licensed Professional Counselor Candidate must hold the necessary licensing degree and be in the process of completing the required supervision for licensure.
Licensed Social Worker must hold a masters degree in social work.
Licensed Addiction Counselor must have a clinical masters degree and meet the CAC III requirements.
Certified Addiction Counselor I (CAC I) must be a high school graduate, and complete required training hours and 1000 hours of supervised experience. A CAC II must complete additional required training hours and 2,000 hours of supervised experience. A CAC III must have a bachelors degree in behavioral health, and complete additional required training hours and 2,000 hours of supervised experience.
Registered Psychotherapist is registered with the State Board of Registered Psychotherapists, is not licensed or certified, and no degree, training or experience is required.
Confidentiality: I understand that, generally speaking, the information provided by and to me during therapy sessions is legally confidential and cannot be released without my consent, except as required by law. There are exceptions to this confidentiality, some of which are listed in section 12-43-218, as well as other exceptions in Colorado and Federal law. In general, the exceptions include a "threat of serious harm to yourself or others" as in the case of child abuse, suicide, homicide, and grave disability; under a court order; or in response to any legal action taken by you against this agency. If a legal exception arises during therapy, if feasible, I will be informed accordingly. If you participate in group therapy, it is necessary for you to agree to protect and respect the privacy of other group members by not sharing personal information, including the names of other group members, with people outside of the group. You may expect other group members to show the same respect for your confidentiality.
As a client, you have the right to:
Follow-up: I understand that Reaching HOPE may contact me after termination of treatment to gather information needed for follow-up, program evaluation, and collection of unpaid debts.
Destruction of Records: I understand that the clinical records from this treatment episode may be destroyed if no further treatment is rendered within 7 years of the date of termination of this episode. Any person who alleges that a mental professional has violated the licensing laws related to the maintenance of records of a client eighteen years of age or older, must file a complaint or other notice with the licensing board within 7 years after the person discovered or reasonably should have discovered this. Pursuant to law, this practice will maintain records for a period of 7 years commencing on the date of termination of services or on the date of last contact with the client, whichever is later.
Animal Assisted Therapy: I understand that Reaching HOPE offers Animal Assisted Therapy (AAT) with dogs registered with Delta Society. I have the right to refuse this service at any time. I understand that while AA T therapy dogs have undergone training and testing to ensure safety around all people, these are animals and as such can be unpredictable; therefore, I agree to assume the risk of any injury or illness resulting from my interactions with AAT partners. I agree to be responsible for my own actions and respectful of the animals.
Supervision and Consultation: I understand that Reaching HOPE staff discuss all Reaching HOPE cases together to ensure best client care. I understand that all staff are receiving supervision by Drs. Austin and Born, licensed psychologists employed at Reaching HOPE. All discussion are confidential.
Consent to Email/Text Communication:
I understand that if I consent to communicate by email/text messages, I attest to the following:
I understand that to receive services via Telehealth, I consent to the following:
1. I hereby authorize Reaching HOPE to use the telehealth practice platform for telecommunication for therapy and assessment services.
2. I understand that technical difficulties may occur before or during the telehealth sessions which could result in my appointment beign unable to start on time or ending prematurely.
3. I accept that sessions will be provided via video; however, sessions can be conducted via regular voice communication if the technical requirements such as internet speed cannot be met.
4. For individuals who are utilizing Crime Victim Compensation: I understand that at present, telehealth is allowed by Crime Victim Compensation, and that this provision is (at present) temporary. If this allowance is not continued, I understand that I must either return to in-person therapy services or I will be responsible for payment of sessions.
5. I understand that all confidentiality and privacy agreements are the same whether sessions are conducted in person or via telehealth.
6. I shall have access to all information resulting from the session conducted via Telehealth as provided by applicable law
7. I have the option to refuse the delivery of services via Telehealth at any time without affecting my right to in-person services (if these are available).
Reaching HOPE is dedicated to providing quality and dependable care to all of our clients. A successful therapy experience also depends on your commitment to attending therapy sesions. Because of this, it is necessary that you keep appointment times and communicate scheduling needs as quickly as possible.
Our attendance policy requires 24-hour notice to cancel appointments except in cases such as serious illness or an unforseen emergency. In general, we will take your word for emergencies; however, if emergencies or illnesses repeatedly interfere with your participation in therapy sessions, we will ask for documentation to excuse absences and waive fees. We allow one late cancelation (canceling with less than 24 hours notice) before we begin charging for the time our therapists have reserved for you. After the first late cancelation, you will be charged the full fee of your appoinment. If you do not show for a session and do not call your therapist to communicate that there has been an emergency, you will lose your spot in our calendar. In order to schedule another appointment, you must contact your therapist. It is very likely that your original appointment time will no longer be available if this occurrs. If we do not hear from you within 2 weeks of a missed appointment to reschedule, you will be closed at Reaching HOPE and will need to call and schedule a new intake session in order to continue in therapy. In order to resume therapy services, all no-show/late cancelation fees must be paid prior to the next session, or a payment plan must be set up with an initial payment made prior to the next session. If there are repeated no-show appointments, we will no longer reserve a therapy spot for you.
It is important to note that all telehealth video appoinments will be considered a no show if the client joins from a vehicle or location where they cannot obtain privacy.
In addition, therapists will allow one courtesy call to remind clients of their appointments after the appointment has started. Following that, a session will be considered a no show after ten minutes and all service fees will apply.
Payment is due at the time of services. Fees for services are: 45 minute intake session $190 45 minute individual therapy $150 45 minute family therapy $175 45 minute group therapy $70 45 minute co-led individual or family therapy $225
*We accept Crime Victim Compensation as payment in full from the following counties: Adams/Broomfield, Denver, Jefferson, Arapahoe, Weld. (Please inquire if you have funding from another county).
Fees for case management services (including phone calls/contact outside of scheduled therapy session, meetings with additional providers/treatment team, etc.) are prorated at the individual session / hourly rate.
Please note that each individual therapy session includes up to 10 minutes of case management, to be used only within the same week as the scheduled session.
Written reports or court testimony have additional fees. Please ask if you require these services.
Payment may be made by cash, personal check, or credit card.
Bounced checks will be assessed a $30 fee.
Balances more than 30 days overdue will be assessed a $20 overdue fee.
Balances more than 90 days overdue may be sent to collections. In the even it becomes necessary to assign your account to a collection agency, you are responsible for any and all costs of collection, which may include attorney fees and other costs incurred.
Failure to pay for services may result in termination of future services.
Reaching HOPE requires 24-hour notice to cancel or reschedule all appointments. Appointments can be cancelled by calling your therapist and speaking to them directly or leaving a voicemail. You are ultimately responsible for remembering the appointments that you schedule with Reaching HOPE.
You will be charged the full fee for each scheduled service if you/your child do not show or if you cancel with less than 24 hours notice (except in cases of an emergency; documentation from emergency personnel, such as a physician, will be necessary in order to avoid being charged). A credit card number will be kept on file and will be charged on the date of the missed or late cancelled appointment.
I understand I am ultimately financially responsibility for agreed upon fees for services. If agreed upon, Reaching HOPE will bill Crime Victim Compensation and/or supply me with necessary paperwork to submit to my insurance company for reimbursement. However, I understand I am ultimately responsible for ensuring that Reaching HOPE receives payment in full for services rendered. Furthermore, by acknowledging below, I agree to have my credit card charged by Reaching HOPE for each missed or late cancelled appointment for myself and/or my minor child. I understand that if, for some reason, Reaching HOPE is unable to charge my credit card, I am still responsible for payment.