Service Delivery Partner - Approval Questionnaire v005

Service Delivery Partner - Approval Questionnaire

The information disclosed in this form will be used in the selection of service delivery partners (SDP's) for the inclusion in partnerships with FGH Security Ltd. FGH Security Ltd maintains an established list of approved contractors and SDP's which meets the requirements of our internal integrated management system, our commitment to the SIA ACS scheme, our accreditations with NSI and our insurance obligations. To be considered for inclusion on this list, please complete this questionnaire and provide all requested supporting documents. If you have any questions or require further information, please contact our Head of Compliance, Chris Stoves - chris.stoves@fghsecurity.co.uk. The information you provide in this form will not be shared with any other organisations or third parties - it is solely for the use of FGH Security Ltd.
Supplier Profile

Your basic company information
Full Company Name *

Limited Company Name Parent Company (if applicable)
Company Registration Number *
Approved Contractor Scheme (ACS) Number (if applicable):
Registered Company Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Phone Number *

Area Code Phone Number
Main Company Contact and Job Title (for compliance) *
Company Website *
Contact E-mail Address *
example@example.com
Definition of Supplier Services
Subcontractors

FGH Security Ltd is proud to be an SIA Approved Contractor. As such we can only subcontract the provision of security services for which we are approved (Door Supervision (DS) and Security Guarding (SG)) to other companies which are also SIA Approved Contractors.

A subcontractor delivering services on behalf of FGH Security Ltd to our customer has full responsibility for the induction, training, direction, monitoring of performance, welfare provision, license checks, verification of employment status and employment eligibility checks for the indivduals who will be deployed to fulfil those subcontractor obligations.

Labour Provision

FGH Security Ltd may accept 'labour' from other security companies or agencies. Such companies are not required to be SIA approved contractors, however we will only be able to use labour providers that either:
- hold NSI approval for NCP 119 – Code of Practice for the Provision of Labour in the Security and Events Sectors
- have completed an FGH Security Provision of Labour Audit
- have a FGH Security Provision of Labour Audit scheduled to take place
When accepting the provision as labour, FGH Security Ltd would take responsibility for the induction, training, direction, monitoring of performance, welfare provision, and license checks of individuals. Those individuals employed through labour provision would be directed, monitored and supervised by FGH Security Ltd.
Which services are you applying to provide? *
If you are a labour provider, what will you have in place to continue to support us post 31st December 2021?
If you are applying to provide subcontractor services, your company must be SIA approved contractors. Please upload your up-to-date SIA ACS certificate:

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If you are applying to provide labour provision services only, please upload your NSI NCP 119 approval certificate:

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Do you subcontract or supply labour to any other security companies? If the answer is YES, please provide details of the company's you work with.
Insurances

Having the appropriate insurances in place and at the required limits is a mandatory expectation. FGH Security Ltd would expect the following limits for your company insurance coverage: Public Liability - £5m. Employers Liability - £5m . Professional Indemnity - £1m. Product Liability (where appropriate) - £1m.
Please upload a copy of your up-to-date insurance certificates here: *

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Health and Safety Information

Our company purpose is Keeping People Safe. Our mission is to deliver a consistent level of professional excellence and customer satisfaction, with the safest working practices in place. We expect our suppliers to operate to the same high standards as we do and consider the health, safety and welfare of their employees and customers, at every opportunity.
Please upload a copy of your Company Health and Safety Policy Statement here:

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How many major injuries (over 7 days away from normal work activity due to an accident suffered)/RIDDOR reportable injuries have your employees suffered in the last 12 months? Please also provide details: *
Has your company been served with any improvement notices from a local authority or the Health and Safety Executive (HSE) in the last 3 years? (if YES, please provide details) *
The identification of hazards and the assessment of risks is vital in ensuring that employees are suitably informed and aware when carrying out work activities. Please upload a copy of a recent risk assessment (within the last 12 months) for a work activity your organisation has been contracted to carry out: *

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Please describe how you ensure that your employees are suitably trained, competent and supervised to undertake their respective roles on site, in a safe and compliant way, in line with relevant industry requirements and British standards: *
Company Health and Safety Coordinator/Point of Contact Details: *

First Name Last Name
Company Health and Safety Coordinator Competencies (qualifications and experience)
Does your company have a UKAS accredited Health and Safety Management system in place (OHSAS 18001/ISO45001)? If YES, please upload a copy below: *
Health and Safety Management System Certificate (if applicable):

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Quality Assurance

Please provide details of any quality assurance certification that your company holds e.g. IS0 9001 or equivalent standard. Please include a copy of any certificate.If no accreditation is held, please complete an outline of your quality assurance policy.
UKCAS Accredited Quality Assurance Management System Certificate

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Quality Assurance Measures Implemented (if no UKAS accredited quality management system is implemented)
Screening and Vetting Compliance

Ensuring that employees have been suitably screened, vetted and have the right to work in the UK are mandatory requirements of working in the security industry, in accordance with BS 7858(2019). Regularly completing license checks to confirm that employees are in date for their respective license, is also essential.
Please describe the screening and vetting process carried out for your employees, prior to their deployment on sites/events: *
If you outsource your screening and vetting process, which company provides this service?
How do you ensure that all employees deployed to carryout licenable activity are suitably qualified and that their license is in date? *
Subcontracting further down the supply chain may only be authorised with the explicit permission of FGH Security Ltd. Do you envisage subcontracting further down the supply chain? *
Financial Information

Having a sound and healthy financial foundation is important. It provides us with confidence that your business is operating within its means and is stable. As part of this process we will conduct a company credit check with the credit reference agency.

Please complete the table below with historic financial information and your forecast financial information for the next financial year: *

	Financial Year 2019-20	Financial Year 2020-21	Financial Year 2021-22	Predicated 2022-23
Turnover
Profit

Bank Account Information (new suppliers only):

	Input Information Here:
Sort Code
Bank Account Number
Name of Bank

Resourcing and Operational Capability

So that we can understand the size, structure and geographical reach of your organisation, please complete the tables below, providing approximate numbers of employees in each category and the areas where you operate

Organisation Structure *

	Directly Employed Personnel
Operations Management
Support Team
Door Supervisors (DS License)
Security Guards (SG License)
Close Protection Officers (CP License)
Event Stewards (with L2 Spectator Safety Qualification)
Event Stewards (non-licensed)
CCTV Controllers (CCTV Licensed)

Areas of Operations *

	Location
North West of England
North East of England
Northern Scotland
South/Central Scotland
Ireland (ROI and NI)
Wales
Yorkshire and Humber
West Midlands
East Midlands
South West
South East
East of England
Greater London
National Coverage

Accreditations and Memberships

Accreditation's to relevant international and British standards, and memberships of industry specific organisations or sector organisations, can help support your businesses growth and development. Please complete the table below by ticking if your organisation currently has any of the certified accreditation's or memberships:

Accreditation or Membership

	Tick if applicable
ISO 9001
ISO 14001
ISO 27001
B Corps
CHAS Contractor Scheme
Safe Contractor
NSI Guarding Gold/Silver
UKCMA
RISQS
Armed Forces Covenant
Living Wage Foundation
British Safety Council
Institution of Occupational Safety and Health (IOSH)
Football Safety Officers Association (FSOA)
Railways Safety Accreditation Scheme (RSAS)
Community Safety Accreditation Scheme (CSAS)
ACS Pacesetters

Declaration
Please read the following statements carefully. As the designated company representative, please confirm that the statements listed below are understood and will be adhered to fully by your organisation by signing the signiture block below.

Failure to adhere to these standards and expectations could mean that the working relationship between your company and FGH Security Ltd is terminated:

As a security subcontractor and/or labour provider, I can confirm that my organisation has no history of non-compliance with labour and HRMC legislation and statutory requirements

Any further supply of labour or subcontracting to a third party or parties is prohibited without the explictit approval of an FGH Security Director and the SIA

All employees are security screened and vetted to BS7858 (2019)

All of our employees have a current right to work in the UK and you have evidence of their right to work in the UK on record

All operational employees are suitably SIA licensed in the correct sector as required by the Private Security Industry Act. All personnel deployed under the LDN process must be declared to FGH Security Ltd

Robust systems for the ongoing verification of the validity of both right to work and SIA licenses are in place and managed appropriately

Working hours of employees are monitored to ensure compliance with the working time directive. This includes;

a) Not exceeding the 48-hour week (Unless an opt out agreement has been signed by both parties)

b) Ensuring all breaks during shift periods are allocated and taken

c) Ensure that a clear 11 hours rest is entitled between consecutive shifts

d) Ensure that all employees are given at least one day off in a seven-day period or two days in a fourteen-day period

Robust processes are in place for the monitoring of lone workers

All employees supplied to FGH Security Ltd are paid their contractual rate within appropriate terms and payment complies with the National Living Wage (NLW)/National Minimum Wage (NMW)

All employees deployed to work for FGH Security Ltd are appropriately inducted into the company and are Pay As You Earn (PAYE). Under no circumstances should self employed persons be supplied for work as sub contractors or labour provision to FGH Security Ltd

We are happy to be audited by FGH Security, which may include a site visit, comprehensive review of our premises, operating procedures and company information, including basic financial information.

The health of all employees has been verified and we have a process to verify their health and welfare on a regular basis

Terms and conditions of employment and/or service have been defined and signed by all employees which meets the minimum requirements defined by employment law

All employees have been issued a company identification card which complies with the requirements of the British standards applicable to the service they are undertaking

All employees are issued a suitable uniform which complies with the requirements of the British standards

All equipment supplied either by FGH Security Ltd and/or our customers will be returned in the same condition it was issued

All employees have been suitably trained for the role they are being supplied. All training conducted shall be supported by training records which reflect the nature of the training which have been signed by both the trainer and trainee

All employees have signed a confidentiality agreement which is appropriate to protect both FGH Security, its customers, quality management system and employees

All employees agree to report immediately any contravention of the law, any accidents and incidents they encounter, to FGH Security during their deployment on our assignments

You have ethical and corporate policies with supporting procedures which observe;

a)   Corporate Social Responsibility (CSR)

b)   The Environment

c) General Data Protection Regulations (GDPR)

d)   Grievance

e)   Adverse publicity

f)   Quality

g)   H&S

h)   Purchasing

i)     Training

j)     Disciplinary procedures irrespective of an employees employment status

I confirm that there is no unethical practices in your supply chain such as; discrimination, forced labour, human trafficking and modern slavery.
Signature *

Clear
Name of Signatory *

First Name Last Name
Date of Questionnaire Completion *

Month Day Year
Date
Should be Empty:

Service Delivery Partner - Approval Questionnaire

Supplier Profile

Definition of Supplier Services

Insurances

Health and Safety Information

Quality Assurance

Screening and Vetting Compliance

Financial Information

Resourcing and Operational Capability

Accreditations and Memberships

Declaration