FAQs

How much is a doctors appointment?
If you are eligible for national funding, your capitation will not start until the 1st of the following month. (i.e. If you enrol on the 24th August, your funding will start on the 1st of September) This means that if you choose to come for an appointment before the 1st, you will be charged $75 per consultation.

Once your capitation has started (after the 1st of the month), you will be charged our standard fees. A standard consultation will cost $34.50 - $43.50. If you hold a Community Services Card (CSC), your consultation fee will be $19.50. Children under 14 years are seen for free.

Anyone who is not eligible for national funding will be charged $75 for every visit.

What should I expect at my first appointment?
All new patient appointments are slightly longer than a standard consult. This is because it is our first time seeing you and we need to review your medical history so that we can provide the best possible care. At your first appointment, you will see one of our nurses first for 30 minutes before seeing the doctor for 15 minutes.

When are you open?
We are open Monday to Friday 8am-5pm. If you require after hours care, please phone us and you will be put through to a registered nurse who can provide you with health advice

Can I walk in for an appointment?
We encourage you to book appointments so we can provide you with appropriate care. Availability can be hard to come by on the day, so booking in advance can guarantee your appointment.

What if there are no appointments or I need to be seen urgently?
We run a cancellation list every week and will phone you if an appointment opens up. If you need to be seen urgently, please let reception know. They will put you through to our nurses who will triage you and may be able to have you seen on the day by a doctor

Appointments with Dr Peter Cameron:
Dr Peter Cameron is a very popular doctor and it is not unusual for his appointments to be booked a few weeks in advance. We understand that it can be frustrating when you cannot get an appointment with your preferred practitioner, however we have a wonderful team of General Practitioners who are able to assist you. Please note that our team of doctors work collaboratively to provide the best care possible and Dr Cameron oversees all of this. Any one of our GP’s will be able to assist you with your matter.

The team at Health and Happiness

My declaration of entitlement and eligibility

(for public funding)

Please provide evidence of eligibilty e.g.

• NZ Passport
• Birth Certificate with photo ID
• International passport with residency permit, work visa or refugee status

Attach a copy of the above documents below.

Enrollment

I understand that by enrolling with this practice I will be enrolled with the PHO -Primary Health Organisation, Procare. My name, address and other identification details will be included on both the practice and PHO enrolment registers.

I understand that if I visit another provider where I am not enrolled, I may be charged a higher fee. 

I have been given information about the benefits and implications of enrolment with the PHO and their contact details. 

I have read and I agree with the Health Information Privacy statement (below). 

I agree to inform the practice of any change in my eligibility. 

Health Information Privacy statement

Your personal health information and how it is used.

CONSENT TO COLLECT PATIENT HEALTH INFORMATION

Patients directly consent to health information (patient data) being collected when they sign an enrolment form with their family doctor or visit a GP practice.
Your health information will be shared with others involved in your healthcare.
This helps to improve care for individuals, and with the health information from many people collected together it can be used to improve health services, care for other patients and future generations as well as community wellbeing.

Patient data is used for the following reasons:

• To measure and improve the quality of healthcare
• To understand the frequency and severity of common major health problems
• To ensure that the differences in health status between different population groups are reduced
• To identify health prevention and promotion strategies
• To advocate for changes and improvement to health care funding and delivery
• To support some health research, subject to approval by an ethics committee
• To meet contract requirements with the Ministry of Health needed to obtain funding to reduce the cost of your GP visits

WHAT INFORMATION IS COLLECTED?

• Information about you (name, date of birth, gender, address, ethnicity, citizenship, NHI number)
• Information about your health and your medical conditions and measurements
• Information about health services that are being provided to you e.g. medications, immunisations, health screening, lab results
• Information about the financial transactions around consultation charges
Information is not collected from your consultation notes (the progress notes your GP made on your file regarding your visits).

SECURITY & PRIVACY OF PATIENT DATA

A PHO is a Primary Health Organisation. Patient data is sent securely to the PHO which stores this information in a data warehouse. The data provides a single source of information for practice clinicians. It is able to produce reports that help manage and improve services for patients.
Some health information we collect and generate is stored electronically by cloud service providers located in Australia. This information may also be processed (but not stored) on cloud servers located in other overseas countries. This information is encrypted at all times and these providers comply with internationally recognised security standards.
Information is also sent to the Ministry of Health to allocate funding subsidies which reduce the cost of GP visits.
Robust protocols and processes have been developed for collecting and storing this data to make sure it is kept safe and protected.
Our processes are fully compliant with the Privacy Act 1993 and Health
Information Privacy Code.

CONSENT OPTIONS

If you do not consent to health information such as medical conditions, medications and lab results being collected, then you may ‘opt-off’ by letting your practice know.