What to Expect at Your Pet’s Appointment
Please allow at least one hour for your pet’s initial consultation. Depending on the evaluation, diagnostic testing, and treatment you authorize, your pet may need to stay with us for several hours or most of the day. Our team will keep you informed about the anticipated timeline.
By scheduling this appointment, you are committing only to the consultation fee. The consultation includes:
- A thorough review of your pet’s previous medical records
- A complete physical examination
- A discussion with our medical team about your pet’s condition and recommended next steps
If diagnostic testing or treatment is recommended, we will explain your options and provide a detailed estimate before proceeding. No additional services will be performed without your approval.
You will speak with one of our board-certified veterinary specialists about your pet’s evaluation, diagnostic recommendations, and treatment plan. Our doctors work collaboratively, so multiple doctors and medical team members may contribute to your pet’s care.
Within 24 hours of the appointment, you will receive emailed medical records from VSP summarizing your pet’s visit, our recommendations, and the results of any testing performed.
We understand that specialty appointments can feel overwhelming. Please ask questions at any time—we want you to feel informed, supported, and comfortable with your pet’s care.
When you arrive, please text (502) 901-7990 with your vehicle’s: color, make, and model. A team member will meet you outside and escort you and your pet to an exam room.