• To check the status of your order:

    • Please login to your account at the following link: https://www.theseedcollection.com.au/_myacct#orders
      (if you have never logged in before you will need to setup your password first using the 'activate your existing account' link on the same page)
    • Once logged in you can see a list of all of your orders and access full details, status and delivery information, just click the appropriate 'Track' button.
  • Unfortunately we cannot advise when individual products will be back in stock.

    • If there is a particular product you desperately want, we recommend you use the 'notify me' buttons that are on the product pages of every out of stock product. You will be promted to enter your email address and we'll send you a notifcation when the product is next available.
    • For most customers though, it's best to simply choose from what is available at the time you place your order :)  
  • Once an order is placed, it is not always possible to amend before it's dispatched.

    If you want to amend your order, please follow the instructions below:

    • Login to your account at the following link: https://www.theseedcollection.com.au/_myacct#orders
      (if you have never logged in before you will need to setup your password first using the 'activate your existing account' link on the same page)
    • Once logged in you can see a list of all of your orders.
    • Click the appropriate 'Track' button.
    • Once the page reloads, click the 'Edit Order' button to check the status of the order.
    • If the order has not been dispatched an 'Edit Form' will be made available to you. (Please understand, completing this form does not guarantee your order can be amended.  Order status on this page can be delayed by up to 1 business day; so your order may have been dispatched already. This form simply submits a request to our support staff who will check and confirm the outcome with you by email.)
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