Online Holter Transmission Overview - Your ALBA Digital Holter uses a standard SD or CF flash card. When you insert your flash card in a properly installed card reader and look at the files on that card, you will notice there is only one file on each Holter card called “flash.dat”. The concept of online Holter transmission is to get us this file (the 24-hour recording), and also the patient demographics and other important information. We use a file transfer company called HIGHTAIL for this file transfer. Please note that the Holter file is too large to email, and this is why we need to use this "Drop Box".
This online version is pretty straightforward if you have a good internet connection and a bit of computer saavy. Every computer and Internet system is a little different, and we cannot provide extensive tech support for every situation. If you have a problem, you are free to call us, but if we determine that our system is working correctly, you will probably be directed to send in your card. Please click here to get a form that includes our address.
Regarding Payment – Alba uses a company called Square to hold our credit cards on file, and to charge the cards.
- If ALba has your credit card and CCV in the new Square system, you will receive a paid invoice from Square, and the report will be an attachment to the invoice.
- If we do not yet have your card and CCV in the new system, you will receive an invoice to pay online. After paying online, we recommend that you click the button that authorizes Square to keep your credit card on file. After you pay the invoice, we will send you a paid invoice with the report attached.
Step One: Go to our “drop box”
Click this link: https://spaces.hightail.com/uplink/AlbaMedical
Step Two: Transmit a Holter to ALBA Medical
You will see a message that says “Drag files here to share or pick from your computer.” You can “drag” the flash.dat file from your Holter chip to the box, or you can click “computer” to open a browser. With the browser, find your flash drive (e: or f: or similar) and then choose the file recorded on it (flash.dat).
In the form on the left of the submisison page, please provide the following:
- Enter your Full Name
- Enter your Email (this is where your report will be emailed to)
- Enter Message= Your name and phone number (very important) then dog’s Name, Age, Breed, and any notes you want to tell us about the recording period.
- Add which service type you are requesting (Canine Service Type 1 or Canine Service Type 2)
- Click “Send”. The file will then be sent over to us in a matter of minutes.
Please note: Do not erase the flash card using “My Computer” or “Windows Explorer”. If the flash.dat file is not present, the Holter will not function. Leave your card full. The next time you are hooking up another patient, insert the card, and the Holter will prompt you to erase the card.