Move-In/Out and Delivery Policy
All move-ins, move-outs, and deliveries, must be scheduled with the Receiving Office. Please contact the Receiving Office at 305.400.9661 ext. 7007 or receiving@brickellhouse.net.
Notice for move-ins and move-outs must be given at least seven (7) day’s prior in order to schedule a reservation for the service elevator. All other small deliveries not requiring more than one (1) elevator trip must be scheduled at least 24 hours in advance. Reservations are made on a first-come, first-serve basis. Only one (1) Unit will be permitted to reserve the service elevator for a block of time up to four (4) hours (either 9:00am-1:00pm or 1:00pm-5:00pm) with a maximum of two (2) Units allowed to perform a move per day. Moves must be 100% completed and their corresponding delivery vehicle(s) removed from the premises no later than 1:00pm or 5:00pm, respectively. Elevator protective panels must be installed prior to moving. Deliveries, including move-ins, are only permitted Monday through Friday between the hours of 9:00am to 5:00pm. Weekend deliveries and/or moves are not permitted.
Moving companies must provide proof of liability insurance with a minimum coverage limit of One Million Dollars ($1,000,000.00).
All pallets, boxes, and packing materials (bubble wrap, foam, shrink wrap, etc.) must be removed by delivery personnel.
Moving vehicles are permitted to park in designated areas only and must not park anywhere on the main entrance driveway, block the garage entrances or exits, or obstruct any parking areas.
Any assembly work must be performed inside the apartment or off the premises. The common areas are not available as a work area for delivery persons.
Boxes can be disposed of by being broken down and brought to the trash room on the ground level or the exterior dumpster, if provided. No disposal of any packing materials is permitted on your floor or down the trash chute. Please call the Front Desk if you need directions or assistance with the disposal of boxes and packing materials.
Management reserves the right to ask moving or delivery personnel to leave the property and/or deny future access to ensure orderly move-ins, move-outs, and deliveries. Please contact the Management Office if you require additional assistance.