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    Velocity Home Buyers
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  • Seller Information

  • Let me clarify, are you the seller or a representative of the seller?

    If rep put caller info in rep area. If seller put in Seller 1 Area.

  • Leads Manager Script

    Thanks for giving me that information. NOW ON TO THE IMPORTANT STUFF!! 

    Tell me a little bit about your situation and why you are thinking about selling? (LET THEM TALK. TAKE THIS TIME TO CONNECT WITH THE SELLER. LEARN ABOUT THEM, THEIR  FAMILY, THEIR HOME, ETC. IF IT IS AN ENHERITED OR PROBATE PROPERTY PASS ALONG CONDOLENCES.)

    TAKE NOTES BELOW....

  • NEXT STEPS (Un-motivated Lead)

    Well, you have certainly given us a bunch of great information. Unfortunately, since we don't have a crystal ball, we don't consider purchasing homes where the seller DOESN'T want to sell within 90 days. The reason being is that the market could change, the economy could change; or, more than likely, we may buy a LOT of houses that would put us in a position where in 4-5 months we may not be purchasing homes.

    Becuase of that, and since you were unsure when you actually want to sell the house, I'd like to set you up for a follow-up call in 3 months. How does that sound? 

    Unless that is you think your time-frame could be pushed up?? 

  • Now I’m going to run through some quick questions about the property...

  • Let's chat about the interior...No wrong answers. We do not care about age or condition, just looking for a sense of what we can expect. It also helps to think of things YOU as a buyer would want fixed or things an appraiser would require.

  • Now on to the Exterior...I'll be asking you a few questions about features. Same as above, put yourself in the shoes of a buyer and appraiser. What would they want/require?

  • Thank you for answering those questions. Now on to some numbers..... When we buy the property, will we need to pay off any taxes, liens, or a mortgage?

  • NEXT STEPS (Motivated Lead)

    Great. Well, you have certainly given us a bunch of great information. While my system crunches some numbers, let's talk about what I do.

    I buy houses like this really often. And when I buy the house I pay for all of your costs & expenses; things like closing costs, title expenses, recording fees. You will also not have to pay for a home inspection, sewer inspection, termite inspection, home warranty, or any other muriad of costs normally associated with selling a home. I buy the house "as is", in its present condition. Everything becomes my responsibility and NOT your headache. Your only decision is "What day do I want to close".

    So, keeping in mind what I just told you about covering all of your expenses AND taking care of your mortgage, what amount of money are you hoping to make? This would be the amount of money you leave the Title Company with. 

    Let them talk and gauge how confident they are in the number they give...

  • Numbers Review Script -

    Ok give me a second to look things over here and make sure I'm not forgetting something. 

    Try to keep chatting for 15 seconds or so....

  • Equity Script (Low Equity)

    Well unfortunately, the numbers on the house just don't work from our business perspective given what you owe and what you want to walk away with. Is that amount the absolute LOWEST you'd go?...pause...

    if "no"...Ok. Well I don't want to waste either of ours time. Given that we are a good bit apart, it would help tremendously for you to give us your bottom dollar and we can see if we get my system to give us a thumbs up. I'll do my part too and tweak a few things to help. What are you thinking?...Pause...

    Update WA and see if that get's us under .90. If not inform them we are still too far apart and thank them for their time. If yes move onto scheduling...

    If "yes"... Understood. If that changes in the future, by all means, please give us a call back and we will happily re-look at the numbers and try to help you out. 

    Thanks again for giving us a call!

  • Equity Script (Medium Equity)

    Well this is a tough one. I'm sure you can understand that as a top investor in the area, we have to make some kind of a profit on the house and we certainly understand you want to make a profit as well. 

    That being said, the numbers just don't seem to work as given assuming the walk-away amount you gave is non-negotiable...pause briefly...I mean, is it non-negotiable?...pause briefly...Tell me what you are thinking?...pause...Ok, let me double check a few things...pause and act frustrated...I was hoping the adjustment to both our numbers would work but we are still a bit short. Is your walk away the lowest you'd go?...pause...

    Update the WA $ Amount and go ahead and schedule the appointment. Always maintain a sense of uneasiness. 

     Ok, well I'm not all "greens" on my end but we are really close. I'd like to go ahead and get you set up for an appointment to tour the property. While I am pulling up my calendar, I have to ask, we'd probably get me all greens if we both tinkered with our numbers a tiny bit more. What do you think, is that the absolute best you can do on that number?...pause briefly...

    Go ahead and end the discussion and schedule the tour....

  • Equity Script (High Equity)

    Great. Thank you so much for bearing with me while I asked you all of those questions. I think we should go ahead and schedule an appointment. Let me ask you...

    Use Alternate Choice "Do you have time this week or next?". "Great, how about this day or that day?". "Excellent, and would you prefer morning or afternoon?". "That works, so I have X, Y, Z available". 

  • CALL WRAP Script - 

    Thank the Customer for their time and tell them we look forward to working with them.

    Oh also, if you could please have available a Current Mortgage Statement, it would be greatly appreciated.

    Plan on me following up with you the day before to confirm. Do you have any other questions? Great have a good day/evening. 

     

    Click to Submit Lead. 

    Fill out marketing channel info below....

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