Please contact or visit the store for Curbside Order Returns. This form is for E-commerce orders only. All refunds or exchanges must be made within 30 days from the date you received your order. If you are returning or exchanging an item you received past the 30 days, you may continue to use the form to contact us to determine if we can still issue a refund or an exchange.   *Note: If the request is denied or yet to be reviewed, please do not send the merchandise back to us. We cannot accept it, and you will be solely responsible for any charges/and or fees. The original shipping fees will not be refunded unless the fault was by Cloré Beauty.