How to Cancel Your Appointment: If you need to cancel your appointment, please call us at 661-589-9900 during our normal business hours. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible. Late
Cancellations/No-Shows: A cancellation is considered late when the appointment is cancelled less than 24 hours for Doctors’ appointments and 72 hours for surgeries/Dentals.A no show is when a patient misses an appointment without cancelling. In either case,you will be charged a fee of $25 for Doctors’ appointments and $100 for surgical appointments.
Annual exam/Doctor exam/Drop off exam: Are any type of appointment that requires client/patient to see the Doctor. It is a state requirement that each pet have a yearly up to date exam on file in order to receive vaccinations, have medications prescribed by our office or to approve online prescriptions.
Medications & Foods: All of our medications and foods are by prescription only and must be prescribed by a Veterinarian. State laws also prohibit a veterinarian from filling a prescription ordered by another veterinarian. By law I, as a client, have the right to request a written prescription at no charge.
Social Media: I waive my patient confidentiality disclosure if I, the aforementioned client or an agent acting on their behalf, reach out to Thurman Veterinary Center via social media (including, but not limited to Facebook, Instagram, and Yelp).
By signing this I authorize any records to be shared with any specialist, other veterinary office, or any animal service based facility per my request, or the recommendation of this office. I hereby authorize the veterinarian to examine, prescribe for, and/or treat the above described pet. I assume responsibility for all charges incurred in the care of the animal. I also understand that ALL PROFESSIONAL FEES ARE DUE AT THE TIME SERVICES ARE RENDERED.