Customer Success Specialist Application- Upright Labs
Thank you for your interest in Upright Labs! Please submit your application via this form. Please note, candidates who submit incomplete applications or do not follow instructions will not be considered.
Your Email Address
Your Phone Number
Please share a link to your LinkedIn profile
We do our best to remove any potential biases from our hiring process. When submitting your resume, please remove any information indicating your name, address, or educational background. The information provided above, including the LinkedIn profile link, will be hidden to our team during the initial screening.
Please submit your resume without your name (remember to remove from file name as well!)
Please submit PDF format
Are you authorized to work lawfully in the United States?
Where are you based?
I am not based in North America
How did you hear about this role?
We Work Remotely
Who referred you?
Why would you be a great Customer Success Specialist at Upright Labs? (250 words or less)
Tell us about a time you had to work with a difficult/unhappy customer. What was the context and how did you improve the relationship? (250 words or less)
Note: The best example would illustrate how you supported someone via email, chat, or video call as we do not often get to interact with our customers face to face.
Pick a software application you use regularly (ex: Google Maps, Slack etc.). If you could add or change 2-3 features for that application, what would they be and why? (250 words or less)
Optional: Share a link to a writing sample - ideal examples are things like help guides, training resources, or email templates
Anything else we should know about you?
Should be Empty: