If you have booked using the "Refund guaranteed" offer
Reminder of special cancellation conditions:
Special cancellation / modification conditions valid for reservations made using the « Refund guaranteed Offer » made from 30/09/2020 until 30/04/2021 valid for arrival dates between the 1st of October 2020 and the 8th of May 2021, for establishments listed: https://www.odalys-vacation-rental.com/offre-speciale/
For any cancellation or modification related to Covid-19, affecting a participant in the holiday party and having an impact on the total period of the stay, 100% of the amount paid for accommodation and services* will be reimbursed excluding administrative fees. If your situation corresponds to one of the following cases, please tick the reason for your cancellation and attach the written proof.
*Refund of ski passes according to service provider’s conditions