CWTL APP: Operations Area Manager

Expression of Interest

We're looking for the next area manager to lead excellence in their own region of delivery stations. This position is open to all current full-time OSM's. If you want to further your career with C&W Transport and believe you have what it takes to continue driving success in the network, then express your interest by completing this form.

If you are shortlisted, you will be contacted by C&W Transport Leadership.

The next 3 sections will ask you about how you operate in the 3 main areas of responsibility as an OSM:

Operations
HR & Recruitment
Fleet

About You (Operationally)
On a scale from 1 to 10 (10 being the best), how would you rate yourself operationally as an OSM?
At the most, how many DA's have you managed on your team at once?
Tell us about a time when you had significant, unanticipated obstacles to overcome in achieving a key goal. What was the obstacle? Were you eventually successful? Knowing what you know now, is there anything you would have done differently?
Tell me about a time when you not only met a goal but considerably exceeded expectations. How were you able to do it? What challenges did you have to overcome?
Tell me about a time when a team member was struggling to keep up and you stepped in. Why did you think they were struggling? Why did you decide in step in and support? What did you do to help out? How did it impact your work? What was the outcome? What did you learn from that situation?

About You (HR & Recruitment)
On a scale from 1 to 10 (10 being the best), how would you rate your level of compliance and recruitment working practices?
Have you had any instances of 7 day working while the delivery station has been under your management?
Please give details:
Have you had any instances of starting a DA without ensuring all compliance checks and onboarding requirements have been completed?
Please give details:
Have you had any instances of starting a DA (using their own vehicle) and not acquired full insurance documentation beforehand?
Please give details:
How many DA's were you managing at the time you took your current OSM position?
How many DA's are you managing now?
Describe a situation where you made an important business decision without consulting your manager. What was the situation and how did it turn out? Would you have done anything differently?
Give me an example of a tough or critical piece of feedback you received. What was it and what did you do about it?
Give us an example of where you have gone above and beyond your responsibilities to drive the highest level of candidate conversion. What did you do? What was the result?

About You (Fleet)
On a scale from 1 to 10 (10 being the best), how would you rate your level of competence regarding fleet and vehicle safety?
How many vehicle checks did you complete last week?
How many vehicle checks did your lead DA complete last week?
Have you ever taken a vehicle off the road for a red flag offence?
Please give details:
Has there been an instance where you have not reported an accident within 24 hours to Fleet management when receiving communication of an accident from a DA?
Please give details:

The next 3 sections will ask you about your leadership skills and senior management skills. Your answers in this section will show if you have the mindset to be senior management or leadership.

About Your Lead DA 1

Primary Lead DA
Full name (Lead DA 1)

First NameLast Name
On a scale from 1 to 10, how strongly do you agree with the following statement: If I am promoted to an area manager, my lead DA will fulfil the role of an OSM better than me.
Please provide further details on your answer.
On a scale from 1 to 10 (10 being the best), how would you rate your lead DA operationally if they were to take over your position as OSM?
How long has your lead DA been in training?
On a scale from 1 to 10 (10 being the best), how would you rate your lead DA's level of compliance and recruitment working practices?
On a scale from 1 to 10 (10 being the best), how would you rate your lead DA's level of competence regarding fleet and vehicle safety?

About Your Lead DA 2

Secondary Lead DA
Do you have a second Lead DA?
Full name (Lead DA 2)

First NameLast Name
On a scale from 1 to 10, how strongly do you agree with the following statement: If I am promoted to an area manager, my secondary lead DA will fulfil the role of an OSM better than me.
Please provide further details on your answer.
On a scale from 1 to 10 (10 being the best), how would you rate your secondary lead DA operationally if they were to take over your position as OSM?
How long has your secondary lead DA been in training?
On a scale from 1 to 10 (10 being the best), how would you rate your secondary lead DA's level of compliance and recruitment working practices?
On a scale from 1 to 10 (10 being the best), how would you rate your secondary lead DA's level of competence regarding fleet and vehicle safety?

You have completed this expression of interest. If you would like to add anything more to support your application, please do so below then click submit.

A member of C&W Transport leadership will then be in touch if you are shortlisted.
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