• Welcome to APEX Health Safety Audit

    Powered by SimpliFlying, the Health Safety Index is a worldwide effort in measuring how airlines are dealing with the global pandemic. You can save your progress at any section and continue editing later on. Once completed, you will receive a preliminary score for your airline.

  • About you

  • Are you in charge of COVID-19 related initiatives at your airline?

  • Online check-in

    Section 1/10
  • Do you require passengers to provide you a wellness declaration (like DGR) during the online check-in process?
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  • Do you provide your clients an all-inclusive COVID insurance?
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  • Are there any additional measures being taken by your airline during online check-in that enhance health and safety during travel?
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    Cancelof

  • Testing and Tracing

    Section 2/10
  • Do you have a testing partner?
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  • Does your company give the flight staff access to COVID-19 tests?
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  • Do you require passengers to take a COVID-19 test (before departure or upon arrival)?
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  • Do you have a testing facility available at your key airports for passengers?
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  • Do you cover the cost of the COVID-19 test for the passengers?
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    Cancelof
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  • Do you offer tracing, tracking or personalised notifications for passengers who may have come in contact with anyone who tested positive during flight?
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    Cancelof

  • Airport Curbside

    Section 3/10
  • Have you implemented temperature scanning for departing passengers or the staff of your airline?
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    Cancelof
  • Is there a restriction for only traveling passengers to enter a terminal in your hub airport?
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    Cancelof
  • Do you require all passengers to wear face coverings all time while at the airport?
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    Cancelof
  • Do you provide hand-sanitizers in your hub airport?
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    Cancelof
  • Have you implemented any specific social distancing measures to ensure that passengers maintain it before, during and after the flight?
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    Cancelof
  • Do your check-in staff operate behind protective screens?
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    Cancelof
  • Do you have touchless kiosks (or near-touch) in your hub airport?
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    Cancelof
  • Do you encourage passengers to use a web/mobile check-in?
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    Cancelof
  • Are there any additional measures being taken by your airline during check-in and bag drop that enhance health and safety during travel?
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    Cancelof

  • Security

    Section 4/10
  • Do you allow the use of self-scan touchless boarding pass scanners to board the plane?
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    Cancelof
  • Are there any additional measures being taken by your airline during the security stage that enhance health and safety during travel?
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    Cancelof

  • Lounge

    Stage 5/10
  • Are there any measures being taken by your airline during the lounge stage that enhance health and safety during travel?
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    Cancelof

  • Boarding gate

    Stage 6/10
  • Have you implemented a sparse seating for traveling passengers (at the gates, in the waiting areas) in your hub airport?
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    Cancelof
  • Have you modified your boarding procedure in a way that brings passenger contact to a minimum?
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    Cancelof
  • Do you have a special procedure to deny boarding for sick passengers?
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    Cancelof
  • Are there any additional measures being taken by your airline at the boarding gates that enhance health and safety during travel?
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    Cancelof

  • In-flight, before take-off

    Stage 7/10
  • Do you require all crew members to wear PPE when contact with passengers is possible?
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    Cancelof
  • Do you require all passengers to wear face coverings while being on board?
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    Cancelof
  • Do you blacklist passengers that refuse to wear mask on board the plane?
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    Cancelof
  • Do you do electrostatic fogging (or UV disinfection) before take-off?
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    Cancelof
  • Do you disinfect your fleet at a hospital-grade level on a regular basis?
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    Cancelof
  • Are there any additional measures being taken by your airline at the in-flight before take-off stage that enhance health and safety during travel?
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    Cancelof

  • In-flight experience

    Section 8/10
  • Have you modified the on-board payment process to digital tap-only?
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    Cancelof
  • Do you have a special COVID-19 procedure that orders passengers not to crowd near toilets or galleys during the flight?
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    Cancelof
  • Do you serve all meals on board pre-packaged to reduce contact with food?
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    Cancelof
  • Is cleaning of all high-touch areas of the plane (headrests, belt clips, armrests, tray table etc.) conducted during the flight?
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    Cancelof
  • Is your entire "flying" fleet equipped with HEPA Filters?
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    Cancelof
  • Are there any additional measures being taken by your airline related to the in-flight experience that enhance health and safety during travel?
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    Cancelof

  • Upon arrival

    Secton 9/10
  • Are there any measures being taken upon arrival that enhance health and safety during travel?
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    Cancelof

  • Brand-level clean initiatives

    Section 10/10
  • Do you have a branded hygiene program?
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    Cancelof
  • Do you have any partnerships with sanitisation brands to improve health and safety standards?
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    Cancelof

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