WHS Discrepancy

  • Warehouse (WHS) Discrepancies

    This form is for reporting variances that come from Warehouse Transfers.

  • INSTRUCTIONS:                                                                      PLEASE READ!

    This form is for reporting discrepancies during the receiving process of a warehouse transfer. Some scenarios in which discrepancies may occur are as follows:

    • Warehouse shipped too many items
    • Warehouse short-shipped items
    • Warehouse shipped incorrect items

    *The packing list from the Warehouse will not always match the Transfer in the system. It is important to check your physical shipment against the list!* 

    Report ANY & ALL Transfer variances using this jotform; your submissions are sent to the Warehouse directly for review and adjustment. Adjustments are not to be made at the store level unless directed to do so by the Warehouse Manager or the Operations Specialist.

    DAMAGES

    If damaged items are received during shipment, receive those items in with the rest, then follow the defect process protocol.

    If you have any questions or concerns, please direct them to your Area Manager or Operations Specialist.

                                                                                                                     


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  • Product Information

    Please enter all information as it appears on the packing list from the warehouse.

  • BEFORE PROCEEDING                                                          PLEASE READ!

    DEFINITIONS:

    "Item ordered" is referring to the item as it appears on the packing list from warehouse/in the transfer in Point-of-Sale(POS).

    "Incorrect item" is referring to the item sent in place of the item ordered by warehouse.

    How do I know if I received the wrong items?

    "Incorrect item(s)" are products that are sent by warehouse in place of other items that were actually ordered/in the transfer. Transfers cannot be corrected once set to "Shipped" status; so any adjustments necessary are to be done by the Warehouse Manager. The transfer that the discrepancy occurred on must be set to C for Complete before a correction can be made.

                                                                                                                     

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