US004 | AG Online

AG Online Support Request
Date

YearMonthDay
Date
Hour Minutes
Taken By*
Other Email
example@alphagraphics.com
What kind of request?*
For all miscellaneous requests, please use the "Other" option.
What is the request?*

Quick summary (scope) of task to be completed0/25
Customer Company*
Use AGU if the project is internal
Customer Company (autofill test)
Use AGU if the project is internal
Invoice Number
Please use the monthly invoice number if there is not a specific invoice number for this update.
Needed By

MonthDayYear
Date
Proof Due By

MonthDayYear
Date

New User
First create the contact in PrintSmith Vision.

Then submit this form to have the user added to AG Online.
Full Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
PrintSmith Vision Contact ID
Group/Permission Level
Corporate, CSR, State, Employee, Specific Groups, Everything, etc
Use standard company address for billing and shipping?

YesNo
Custom Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Who should we send the user login form to?

Change/Update Product
Please submit any updated files (INDD, PDFs, images, etc.) through the Job Submit Automation portal.

For Inventory Updates, please fill out the Client Inventory Form instead.
Product Name & ID
Are the garments changing? (Please include in notes)

YesNoOther
Is the Print Method Changing? (Please include in notes)

NoYesOther
Detailed Description Of Changes To Be Completed
Variables, Art, Logo, Background, Font, Print Method, Garments, etc

Change/Update Storefront
Detailed Description Of Changes To Be Completed
Logo, Shipping, Categories, Users

Final Comments
Any Additional Notes?
Any supporting attachments?

Images, email attachments, etc - Please submit actual artwork/files via Job Submit
Cancelof
Please submit any actual files (INDD, PDFs, images, etc.) through the Job Submit Automation portal.
Should be Empty:

AG Online Support Request