Request Form

Request Form
Name *

First Name Last Name
Email *
example@example.com
Phone Number *
Please enter a valid phone number.
Pick your SoulRoom *
Your Full Address *
You can find this on your lease.
If you chose 'Other' please specify the unit here
Room Category *
Raising a request for? *
Maintenance Category *
If you chose 'Other', please specify a category
Brief description of the issue or requirement *
Detailed description of the issue or requirement *
Attach Images (this will enable the technician to understand the issue better prior to addressing it) *

Cancel of
Estimated time for work *

0-1 hour 1-2 hours 2-3 hours 3+ hours
Does the technician have the permission to enter? *

Yes No
Comments on permission to enter (I have a dog, ask the technician to ring the bell, I will be out of home, etc.)
What is your rent request about? *
Describe your request in detail *
What is your request regarding internet or utilities about? *
Describe your request in detail *
What is your request about parking for? *
Describe in detail about your parking request *
For wrong parking, please share an image

Cancel of
What is your request regarding monthly cleaning supplies? *
Describe your request related to monthly supplies in detail *
Describe the query in detail *
Choose your reason for transfer *
If you chose 'Others', please specify the reason *
Let us know in detail about your transfer (where, when, and everything else) *
You will receive a call from a SoulRooms representative to discuss your requirement
Choose the room category you want to upgrade to *
Let us know in detail about your upgrade request (when, where, budget etc.) *
You will receive a call from a SoulRooms representative to assist you with your upgrade request
Please select the items you want in the supplies: *

Toilet Papers Kitchen Towels Dishwashing liquid Multipurpose Cleaner Garbage bags Hand Wash Washing Detergent
You are already in the En-suite category! Choose transfer if you wish to change your SoulRoom unit.
Choose the method of key return
For either mode of drop-off, please note refund will be processed if all keys are received. Loss/Damage/ Non-return of key will lead to forfeiting the key deposit.
Drop in the mailbox at SoulRooms office

Please secure the keys (suite key, mailbox, FOB, Garage FOB etc.) in an envelope labelled with your Name, unit and content of the envelope. Drop them in the mailbox at our office at 121, Jefferson Avenue, Toronto, ON, M6K 3E4. Share a picture of the envelope and the drop-off mailbox in an email to support@soulrooms.com. In this email also specify the email ID associated with your bank account to process the refund. Refund will be processed in 2-3 business days.
Leave at home on the table in the living room

Please secure the keys (suite key, mailbox, FOB, Garage FOB etc.) in an envelope labelled with your Name, unit and content of the envelope. Keep them on the table in the living room. Share a picture of the envelope and the place where they were left in the house in an email to support@soulrooms.com. In this email also specify the email ID associated with your bank account to process the refund. Refund will be processed in 4-5 business days.
Choose that applies for extension of lease
Please share more details
Issue type

Cleanliness related Excessive noise Over utilisation of ommon areas Damage Other
Please share more and be as specific you can on the details, this will help review your case better by our team.
Please attach any relevant photos

Cancel of
Should be Empty:

Request Form

You are already in the En-suite category! Choose transfer if you wish to change your SoulRoom unit.

Drop in the mailbox at SoulRooms office

Leave at home on the table in the living room