• Returning Guest Appointment request form

    NOTE: 

    If you have not seen us for 6 months or more, please click over to the "New Clients" page as we will need to reconnect and do an extended consultation to revaluate your hair goals and ensure we have ample time to revamp your look!

     

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  • Cancellations+Rescheduling

    We understand the need for flexibility in our client’s hectic schedules and respect how valuable their time is. We make every attempt to accommodate client schedules and would ask that you, as a client, do the same. To ensure that scheduled appointments flow smoothly, we ask that you confirm or cancel appointments at least 48 hours in advance.  If you must reschedule or cancel your appointment, please notify your stylist at least 48 hours in advance to avoid the 50% cancelation fee per service missed. Prepayment of canceled services may be required before scheduling your next appointment. 

     

    No Shows


    What happens if you miss your appointment and don't contact your stylist to let them know you won't make it? Unfortunately, when stylists don't have enough time to fill an appointment spot, they end up with a gap in their schedule that they lose money on. Our salon policy is that if an appointment is "no-showed", 100% of the cost of services missed will be due before the you are able to reschedule. 

     

    Late Policy 

    Our stylists will do their best to accommodate, but if you are more than fifteen minutes late, you may be asked to reschedule. If you are running late, please contact your stylist as soon as possible to let her know. Our clients are scheduled back to back, which means if we start just one client late, every client after that will be seen late as well. Sometimes stylists can catch up, sometimes they can’t, depending on what type of appointments are scheduled after yours. We completely understand that life happens, but if this is a recurring issue, a late fee may be added to your appointment cost.

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  • PLEASE ALLOW 2-3 BUSINESS DAYS FOR YOUR STYLIST TO CONTACT YOU FOR SCHEDULING. 

  • THANK YOU! 

    Hope to see you soon!

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