Customer Satisfaction Survey Form

Candidate Service Survey

Please take a moment to fill out this survey
Candidate's Name

First NameLast Name
Date of Test

DayMonthYear
Examiner's Last Name
Fight Test Type

Preflight Phase

Rows	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The test started at the arranged time
The examiner provided a detailed briefing of the format of the flight test.
Oral questions asked during the preflight phase were relevant and appropriate to the flight test.
The examiner briefed me on who was P-i-C and how engine failures would be simulated.
The preflight phase was of appropriate length.
The examiner conducted the preflight phase in a thorough and professional manner.

Flight Test Phase

Rows	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The test was in compliance with ATFT Proceedures Manual or the CAA Flight Test Standards Guide.
The work activity rate during the flight was acceptable
The oral questions asked during the test phase were relevant and appropriate to the flight test
The route flown was appropriate to the flight test.
The examiner minimised distractions during the flight test.
The examiner conducted the flight test phase in a thorough and professional manner.
The flight test phase was of reasonable duration.

Post Flight Phase

Rows	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The examiner provided a thorough debrief of the flight test.
The oral questions asked during the post flight phase were relevant and appropriate to the flight test.
The examiner provided a copy of the flight test report and a logbook sticker.
The post flight phase was of reasonable duration.

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Liz Needham

CEO
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