The customer must be resident at the property. This will be checked via vehicle registration details. Where the link between the customer and the property is unclear, additional supporting evidence may be required (for example, a utility bill).
Any necessary third-party permissions (such as from a freeholder or managing agent of a block of flats) must be obtained by the customer before an installation occurs. This will be needed for rented or leasehold properties where it’s the renter or the leaseholder applying.
Where an installation requires cabling or other parts of the installation to be placed in or on another person’s property, or public land, access rights and permissions must be agreed by all parties using legally binding arrangements, such as legal covenants, before an installation begins.