Timed-Entry Ticket Help
Please complete the form below to receive assistance with timed-entry ticket transactions. Your request will be processed within two (2) business days of submission.
Please select the option that best matches the issue to be resolved:
*
Please Select
I never received an email but I was charged for my tickets
I was charged more than once for my tickets
I purchased tickets but want to reschedule to a different day or time
Other
Name as it appears on the credit card
*
Name
*
First Name
Last Name
Name on Order
*
Phone Number
*
Please enter a valid phone number.
Email
*
example@example.com
Date of Purchase
*
-
Month
-
Day
Year
Date
Order Number
*
New Date of Visit
*
-
Month
-
Day
Year
You may select a date up to one week in advance.
Entry Time (First Choice)
*
10 - 11 a.m.
11 a.m. - 12 p.m.
12 - 1 p.m.
1 - 2 p.m.
2 - 3 p.m.
Entry Time (Second Choice)
*
10 - 11 a.m.
11 a.m. - 12 p.m.
12 - 1 p.m.
1 - 2 p.m.
2 - 3 p.m.
Please describe the issue:
*
Submit
Should be Empty: