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  • Request for Water/Sewer Service

    Please fill in the form below in FULL. ALL questions MUST be answered. You will be asked to provide a copy of your identification and lease.
  • Submissions are processed during normal business hours Mondays through Fridays from 8 am to 5 pm, except holidays. Please allow 1-2 business days for processing.

    A $150 deposit is required for residential tenants only. Commercial tenants' deposits begin at $200 and can go up. A nonrefundable service charge of $15 is required for all tenants and owners creating an application for water service. Please make checks payable to: City of Greensboro. Deposits are held until the final bill and are not transferable.

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  • If you are a tenant you will need to provide

    • 2 forms of ID by mail or in-person
    • deposit & service fee (total $165 for residential tenants)
    • landlord contact information or a copy of your lease (preferred)

    The above information with a copy of this form can be submitted by mail or in-person to the address below.

  • CHARTER / Chapter VI - CITY SERVICES AND FACILITIES / SUBCHAPTER A. - ESTABLISHMENT AND MAINTENANCE OF SERVICES AND FACILITIES / ARTICLE 7. - WATER SUPPLY, SEWERAGE AND WASTE DISPOSAL AND OTHER UTILITIES / Sec. 6.83. - Liens for utility charges.

    (a) Except as provided in subsection (b) of this section, when any charge for utility service or for the use of utility facilities is not paid within ten days after it becomes due, the same shall become a lien upon the property served or in connection with which the service or facility is used. The charge may at any time thereafter be collected, either by suit in the name of the city or by the city tax collector for the city, by the sale of the property upon which the lien attaches at the GuilfordCounty courthouse door, after advertising the sale once a week for four successive weeks in some newspaper published in the city which is qualified to carry legal notices. The sale shall be made under the same rules and regulations, and subject to the same costs and penalties and to the same rights of redemption as are provided by law for the foreclosure of the lien on real estate for taxes.

    (b) When any charge for utility service or for the use of utility facilities is for a rental property and the tenants of the rental property are individually liable for the charge, the city shall collect any charge that is incurred and becomes past-due after July 1, 2010, pursuant to the provisions of G.S. 160A-314 and any other applicable general or local law. The city shall not collect any charge from a tenant that is incurred and becomes past-due after July 1, 2010, under the provisions of subsection(a) of this section.

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  • CITY OF GREENSBORO
    WATER RESOURCES DEPARTMENT CUSTOMER SERVICE
    2602 S-ELM EUGENE STREET, GREENSBORO, NC 27406
     PHONE 336-373-CITY (2489) (VOICE)
    EMAIL

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