Facility Invoice for Registration

Please enter the student Social Security Number. This number will be used for certification and testing purposes and MUST BE CORRECT. If the Social Security Number is incorrect, the student WILL NOT BE REGISTERED.

By enrolling a staff member in a course with We Care Online, the facility acknowledges and agrees to the following terms and conditions.

• The facility understands that upon enrolling a student, they are fully responsible for the payment of the course fees, regardless of whether the student begins the course, engages in the course, or successfully completes it. This payment obligation is binding even if the student fails to complete or pass the course.
• The facility accepts financial responsibility for the course fee regardless of the student’s employment status. This means that if the student quits, is terminated, or is otherwise no longer employed by the facility after enrollment, the facility remains obligated to pay the full course fee.
• The We Care Online refund policy will apply; however, once the refund period has passed, no refunds or fee reductions will be provided under any circumstances.
• Payment is due upon receipt of the invoice and must be made within the time specified on the invoice.
• Accounts 90 days past due will be placed on an accounting hold and assess a 5% late fee.

Course Prerequisites
Some courses may require proof of licenses, identity, or textbooks. Failure to provide required items may result in a non-passing grade. Please check your email for instructor instructions.

Marketing Emails and Texts
By signing this agreement, you agree to receive course-related emails and texts. To opt out, click “unsubscribe” in emails or reply “STOP” to texts.

For Scheduled Courses
Balances must be paid in full before the course start date. If not, you will be removed from the course and the Registration Fee is forfeited.

For Open Enrollment Courses
Full payment is required to enter the classroom. If payment is not made within 30 days of enrollment, you will be removed and the Registration Fee is forfeited.

We Care Online’s Right to Cancel
We Care Online may refuse service or cancel enrollment at any time for academic, attendance, financial, or conduct reasons. No refund will be given in these cases.
If a course is canceled due to system downtime or unforeseen issues, refunds will follow the policy below, minus the non-refundable Registration Fee:

• 0–25% or 3 days complete (whichever comes first): 100% refund of tuition
• 26–100% complete: No refund

Refund Policy – Buyer’s Right to Cancel

• Students may cancel enrollment and obtain a refund prior to the course start date.
• Refunds are granted according to the following schedule (except CNA, CNA Refresher, Paid Nutrition Assistant, and CMA courses — see note below):
• 0–25% of course or 3 days complete (whichever comes first): 100% tuition refund.
• 26–100% complete: No tuition refund.
• Important: For CNA, CNA Refresher, Paid Nutrition Assistant, and CMA courses, refunds are only available if the request is made before the course start date. Once the course begins, no refunds or transfers are allowed for these courses.
• Course completion is determined by the number of days since the official start date, not by the student’s progress.
• Refunds will be processed within 60 days of the last day of attendance or from the receipt of payment (whichever is later).
• The Registration Fee is non-refundable. Course transfers may be requested one time without paying the fee again; a second transfer will require repayment of the fee.

Dispute Resolution
Students (or paying facilities) agree to contact We Care Online directly with billing concerns before filing a chargeback. Chargebacks filed outside this policy will be disputed with enrollment and service records, and may result in denial of future enrollment.

Facility Paying for Student
If a facility pays for a student by invoice, payment is required regardless of course completion or grade. Refund policy above applies.

Placement Disclaimer
We Care Online does not guarantee employment after course completion.

Right to Reschedule
We Care Online may reschedule or extend a course in the event of technical issues, low enrollment, or emergencies. Backup instructors may be assigned if needed.

Other Acknowledgments

• I affirm the accuracy of the information I provided.
• I have basic computer skills or assistance. Technical support is available in Canvas; instructors are available by email/phone as listed in the syllabus.
• I am responsible for my own work and agree to treat this course as a professional learning experience.
• I give permission for We Care Online, LLC to run a background check if required by the clinical facility.
• I give permission for my photographic likeness to be used lawfully for educational or promotional purposes.
• I understand that private patient information may be shared during lab/clinical sessions. I agree to protect confidentiality and follow HIPAA requirements. I understand violations may result in fines and/or imprisonment.