Gift / Commercial / Sample Form

Important Information

 

01. Shipment will be billed on either actual or volumetric weight whichever is higher.

The formula to calculate volumetric weight is:

 

 

02. Customs & Clearance charges (including demurrage) are not included in the freight prices & must be paid as per the assessment by Customs Department of India. 

03. Shipment does not contain any types of batteries, flammables, protein powders, vitamins or medication, cash, sim cards, dangerous or prohibited goods. A return cost of $85.00 per piece will be charged should any of these items be found.

04 You are responsible to obtain all import permits and associated approvals prior to shipment being dispatched from their respective governing department in India.

STANDARD PICK UP - Mon - Fri - 9am - 5pm (Business Days only)

Declared value for customs in AUD
(Higher the declared value, higher the chance of customs duty)

Unless otherwise agreed in writing, I/we agree that Couriers To India - CTI's Terms and Conditions of Carriage are all the terms of the contract between me/us and CTI and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes CTI's liability for loss, damage or delay and (2) this shipment does not contain cash, dangerous or prohibited goods including batteries, flammables, protein powders or vitamins.

Couriers To India is a freight forwarding agent (not a common carrier) that works only with the best companies in logistics – DHL, TNT, FEDEX and UPS. As a forwarding agent, we do not have any control over the Custom and Quarantine duties/taxes/penalties/demurrage and surcharges charged by the Government of India or the Carrier. We are unable to estimate these charges until they are assessed by the officer in charge at the port of clearance.

All customs and clearance charges must be paid prior to the shipment being delivered to the recipient. You also agree to the following:

1. The final chargeable weight will be determined by the logistic provider at their depot after the consignment has been picked up. You will be charged based on this weight, which is the higher of volumetric weight or actual weight & not the weight/size calculated by you. A refundable test transaction of $1.00 may be processed to validate your credit/debit card.
2. Freight cost is payable as soon as the shipment is picked up in the origin country. Should for any reason whatsoever, your card is unable to be processed, CTI will, without notice, hold your package while in transit, until the payment is cleared. CTI does not allow payment after delivery - this is done to keep service costs low and pass on the savings on to you. An Admin Fee of $10.00 will be charged for: (1) If the payment fails to be processed in first instance by our system (2) Any changes required to the airway bill once generated (3) Cancellation of the airway bill once generated.
3. The consignment cannot be returned back to the shipper once it leaves the origin country. Should any portion of the invoice be outstanding, Couriers To India reserves the right to recover the outstanding dues from the sender or receiver including any costs associated in the collection of the dues.
4. The consignment cannot be returned / destroyed by Customs Department of India and if delivered to the receiver, all applicable duties/taxes and levies are payable by either the sender or the receiver and you consent to allow CTI to collect these from the receiver if the sender fails to pay.
5. All fees / charges and costs associated in the collection of the debt (Freight / Duties / Taxes) will be charged back to the shipper in the origin country.
6. A demurrage fee of $22.00 per day will be charged after 48 hours of consignment being held for customs clearance due to delay in required paperwork/ identification documents not being provided to CTI/Customs/Carrier. Further, customs may charge demurrage while the clearing process is ongoing.
7. Rude & abusive behavior by customers is not tolerated at CTI. Your package will be placed on hold until an unconditional written apology is tendered should this occur
8. This shipper agreement must be agreed to in addition to the Conditions of Cartage / Terms and Conditions of the freight service provider available on our website or the Carrier’s website.
9. All communications – invoices, customs documents, debt collections for Freight, Duties, Taxes, Penalties from Couriers To India will be made via email to the email address provided by you. By validating/using your email address, you agree to be the rightful owner of the email account. Further, all civil suits and court actions, default notices and collection notices will be deemed to have been delivered when sent to your email address.
10. For any reason or circumstance, the Customs or the Carrier, at their discretion, decide to move the package from Courier to Personal Mode of clearance (cargo), you agree to present yourself or the receiver to the Customs department in India at the port of clearance in person & agree to provide your original passport for verification by Customs Department of India. Further, such clearance may incur a clearance fee that will be advised at the time of clearance or after the clearance process is completed and the clearance team knows the final amount.

All shipments sent from or received into India need KYC documents (Government recognized Identity and Address proof) to bge presented to Customs during shipment clearance (reference: Customs Circular No. 9/2010).

Absence of these documents will mean clearance delay as shipments will go into Customs Bond until KYC documents are provided by the shipper or consignee based in India.

The below table provides more informationi about KYC documents required for shipment customs clearance. As a sender of the consignment, you are required to obtain and provide any of 2 (two) documents from the table below depending on the type of receiver. Couriers To India will not be responsible for any delay caused by not providing these documents within 24 hours of the shipment being picked up from sender & demurrage may be charged as per the Shipper Agreement above.

Extract of Circular No.9/2010_Customers dated 8th April 2010 on KYC norms for Courier issued by Indian Customs

Please see documents applicable for your type of Organization

Company		Partnership
PAN Card/PAN Allotment Letter* (mandatory) Certificate of Incorporation Memorandum of Association Copy of Telephone Bill		PAN Card/PAN Allotment Letter *(mandatory) Registration Certificate, if registered Partnership Deed Copy of Telephone Bill in the name of the firm / partner
Trust Foundations		Proprietor / Individual
PAN Card/PAN Allotment Letter* (mandatory) Registration Certificate, if registered Resolution of the managing body of the foundation/association Copy of Telephone Bill		PAN Card/PAN Allotment Letter* (mandatory) Passport* (mandatory) Aadhaar Card* (mandatory) Voter's Identify card Driving License Bank Account Statement Ration Card

 

Important Information

 

01.   The shipment does not contain any bio-hazardous contents which may be potentially life threatening.

 

02.      The package may be subjected to additional screening and testing to deem the shipment safe.

 

03.      I understand that there may be delays due to the current pandemic and lockdowns in hotspot areas at origin and/or destination for which Couriers To India will not be responsible.

 

04.      Should force majeure be declared by Couriers To India after the package has been picked up due to the current pandemic, there will be no recourse for any loss, delay or damage to your courier.

 

05.      This form is a declaration in addition to the standard Shipment Booking Form terms and conditions as listed above.

CREDIT/ DEBIT CARD AUTHORISATION (VISA/MasterCard only)

Payment Terms

I authorise Couriers To India to charge the following credit / debit card for freight, taxes, duty and any other costs associated with my freight in line with the Shipper Agreement signed above