1. If you must do so, please cancel or reschedule your appointment 48 hours prior to your original appointment. Failure to do so will result in a 50% charge of your base service.
ex: If you cancel your $65 grey coverage appointment, your card will be chared $32.50.
2. No showing appointments will be charged 100% of the scheduled appointment. If you do not show up to your $65 grey coverage appointment, your card will automatically be charged $65.
3. Adjusting services: Guests are booked for time according to the services scheduled. Guests altering services within one week of the scheduled appointment time to decrease services rendered (ex:opting for a tone + treat when a classic blonding session service has been reserved) will still be charged the full service booked. Please adjust your services in advance.