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RMA / Warranty Claim Form
RMA / Warranty Claim Form
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12Questions
MASSAGE MEDIK Massage Chair RMA Form
  • 1
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  • 2

    This claim form is only for MASSAGE MEDIK Massage Chairs. 

     Please click HERE to submit an RMA/Warranty Claim for any other MASSAGE MEDIK Product!

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  • 6
    *Enter the original shipping address used on the order*
    Please Select
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    Pick a Date
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    What other products would you like to file a claim on?
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  • 10
    • Chair Damaged - NO Box Damage
    • Chair Damaged - Box IS Damaged
    • Wrong Item Sent
    • No Longer Want / Need
    • Better Price Available
    • Defective Product Warranty Claim
    • After Shipment Order Cancellation Request
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  • 11
    Please be as detailed as possible for the fastest processing of your claim.
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  • 12
    Please be as detailed as possible and describe what you have done to try and fix the problem.
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  • 13
    This helps us get a troubleshoot and resolve your issue.
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  • 14
    Please provide for the fastest processing of your claim.
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  • 15
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
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  • 16
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  • 17
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  • 18
    Click 'No' to read more about cancellations made after shipment.
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  • 19

    Outside of claims for chairs damaged in transit, The Customer agrees that all non delivered shipments are subject to a $250.00 rerouting/restocking fee, which can be paid using funds from the original purchase or using a separate form of payment, as determined by The Customer.

    Click HERE to read more about our policies, terms, and conditions.   

    *Claims for chairs damaged in transit will be resolved at no charge to the customer.

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  • 20
    Click 'No' to read more about our return policy.
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  • 21

    The Customer agrees that all returns are subject to a $399.00 restocking fee, which can be paid using funds from the original purchase or using a separate form of payment, as determined by The Customer.   Returns must be returned with all original items and in the same condition as originally shipped.

    Click HERE to read more about our policies, terms, and conditions. 

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  • 22
    *Not Required*
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
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  • 23
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  • 24
    Please list any additional information that may help in processing your claim.
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