Digital Maturity Audit Wizard

1

Does your company have a digital transformation plan?* This field is required.

We don't have a defined plan

We have a plan but find it hard to follow

We have a good plan that is followed

2

Does your company have access to the right skills for a digitalised world?* This field is required.

insufficient digital skills

sufficient digital skills

3

Does your company work with Customer Experience?* This field is required.

We have not mapped customer journeys

We have mapped customer journeys but haven't changed as a result

We have mapped customer journeys and used it to improve

4

Which statement best describes your product offering(s)?

None of our products are online

Our digital and offline products are completely separate

Our digital and offline products are inter-related

Our products are digital or offline based on what our customers need

5

How much of your communication with customers is digital e.g. website, apps, social media, banners and searches?* This field is required.

None at all

Less than 1%

1% to 10%

11% to 25%

26% to 50%

51% to 100%

6

What proportion of your sales are digital e.g. via a website, app, social or mobile channels or e-commerce?* This field is required.

None at all

Less than 1%

1% to 10%

11% to 25%

26% to 50%

51% to 100%

7

Your Name

First Name

Last Name

8

Your email

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