Non-Refundable Retainer Contract for iHeartMiniAussies

 

This Contract is A NON-REFUNDABLE RETAINER CONTRACT and is used to place a hold, or retain a puppy. NON-REFUNDABLE means the retainer WILL NOT be returned at the purchaser's request AT ANY GIVEN TIME. The amount of the NON-REFUNDABLE retainer is applied to the total price of the puppy.

Definitions:

• Retainer: $500 fee paid by the Buyer to the Seller to compensate IHeart Mini Aussies for their ongoing work with animals, administrative duties, customer service, social media, and other necessary taska. A retainer is ALWAYS non-refundable. It holds a specific puppy or spot in line for the Buyer.
• Puppy Selection: This represents placing a retainer on an available specific puppy.
• A Pick Retainer: This represents placing a retainer for a spot in line for a not yet born litter (bred or not bred) OR a puppy born and pending evaluations

 

1. This non-refundable retainer contract is between the Sellers, iHeart Mini Aussies and the Buyer(s):

 

2.This non-refundable retainer is for:

Puppy Selection:

Pick Retainer Requests:

3. Retainers

a. Funds Accepted at NO fee: Zelle, Cash, PUBLIX money order, Bank Transfer/Wire. We will no longer be accepting PayPal in any form.

i. If sending a money order, it must be sent USPS 1 or 2 day Priority mail, with tracking provided to Seller before seller places puppy on hold. Seller will hold puppy for THREE days from the time they place the retainer in the mail and tracking is provided.

ii. In the event the retainer is not received in THREE days, the said puppy will be made available again by the seller.

iii. Credit Cards may be accepted but there will be a 5% fee added to the total.

iv. Western Union OR Walmart will result in a $20 fee PER TRANSACTION as it is an hour round trip to make these pick ups.

b. Pick Retainer: If retainer are placed prior to puppies being born for a pick puppy, picks must be chosen by 6 weeks of age.

i. We will start allowing selections in order of retainers received once puppies are stable, all eyes are open, once testing results are back (if applicable), and initial 4 week evaluations have been complete.

ii. The seller does NOT disclose any other buyer's preferences to other buyers, followers, potential buyers, or the public.

iii. Puppy selection is made based on Retainer List order, and not color/gender/eye preference.

c. If you pay a pick puppy retainer prior to the litter being born or the eyes opening and the color or eye color you want is not produced, the retainer will not be refunded. The retainer will be retained for pick of future litters based on the transfer policy.

i. Any transfer is subject up to $250 transfer fee regardless of when transfer is made.

ii. The transferred retainers does NOT trump another retainer holder on a future litter. The retainer is placed at the END of the litter list. This may mean waiting weeks to MONTHS (or longer) based on current retainer holders Please be flexible in color/coat/gender

iii. TRANSFER POLICY details the transfer fees and must be signed at time of deposit agreement.

1. The buyer MUST sumbit the additional fee towards a transfer retainer within 24 hours of late transfer, to complete the new $500 retainer.

d. If your deposit is placed on a specific puppy it is called a LATE TRANSFER FEE.

e. If the estimated height at maturity of the puppy changes prior to full payment of puppy and the buyer decides said puppy is no longer what you want, there will not be a retainer refund or discount.

f. In the event death or injury while still in the care of iHeart Mini Aussies, the retained will be refunded in fill.

g.  The seller has the right to refuse sale or return payment without explanation and at any given time while puppy remails with iHeart Mini Aussies, voiding the sale and agreement.

i. Any payment will be processed back to the Buyer's account provided in this agreement.

4. All puppies must be picked up within 48 hours of passed a Health Certificate.

a. Buyer will be charged $25/day boarding fee starting on day three after Health Certificate.

b. All vetting expenses are separate from boarding and are the financial responsibility of the buyer.

5. If you are Out of State or Out of Town, you MUST make your ticket and travel plans FLEXIBLE AND REFUNDABLE as no Seller can guarantee a release date until after the Health Certificate is passed and complete.

a. The seller is not responsible for any of Buyer's expenses or hardships that may occur with a puppy or litter that is not released on the expected date.

b. The seller is no financial responsible for Buyer's travel fees or expenses in the event of puppy death.

6. Retainer Amount:

 $500

7. Acceptance of Contract: a. I, the undersigned buyer, have read, understand, and agree with all of the terms and conditions set forth in this non-refundable retainer contract.