Termination of Contract
The client has the option to terminate this coaching agreement within 72 hours of first signing the contract, and will receive a refund on all sessions paid for that were not attended.
If the client wishes to terminate this agreement before completion of a package and it has been over 72 hours since the contract was signed, the client will give notice as soon as possible, before their next invoice is sent. The client will not be refunded for any sessions that have been prepaid for, whether they were attended or not. The client can terminate the contract and still attend the sessions they have paid for. Whether prepaid sessions are attended or not, the client will be charged a $100 USD 'cancelation fee', which will be due within two weeks of it being applied. If the client terminates the agreement after their next invoice has been sent, but before their next invoice is due, they will not need to pay that invoice, but a $100 'inconvience fee' will be applied on top of the 'cancelation fee'. Please see the "Late Payment" section above for what happens when the client is late on paying the invoice and/or fee(s) after termination.
If the company believes it is best to conclude coaching with a client after the completion of a coaching package, this will be communicated to the client by the end of the second to last session of that package. If the company believes it is best to conclude coaching with a client whom is being seen through single $100 sessions, the company will communicate this as soon as possible and will follow through on any $100 sessions that have already been paid for. If the client wishes to return to the company for coaching within a year of concluding coaching, the client will email, call, or text the company, before scheduling, to discuss the client’s needs and create an appropriate schedule. If it has been a year since the client has been seen last, the client will fill out a new intake form and sign a new contract.
If the client violates terms of this coaching agreement, or any other agreements made, such as the "Confidentiality and Liability Agreement", the company can terminate services without refund, charge an 'inconvience fee,' and a 'cancelation fee' if the contract is for a package. If any client demonstrates disrespect, difficulty to work with, danger, threats, bullying, use of slurs, abuse, or any form of harassment/advancement directed towards the company, the coach, or any other person or group, the company reserves the right to limit, suspend, or discontinue all further sessions with a client and terminate the contract. In those cases, the client will not be refunded for any prior payments or prepaid sessions. The company will not tolerate any form of hate towards any group. In these cases, the company will charge a $100.00 USD ‘inconvenience fee' and a 'cancelation fee' if the contract is for a package.
If the company believes that coaching with a client is not working out due to poor fit or gross miscommunication, after having a conversation in attempt to remedy the issue to the best of the coach’s ability, the company can terminate all further sessions with that client and, in those instances, the client will be given a refund on all sessions that have been prepaid for but not yet attended. No fees would be applied in that case.