Coaching and Liability Agreement

Services

The services to be provided by Queer Spectrum Life Coaching, LLC to the client are face-to-face, telephone coaching, or video call, as agreed jointly with the client. Coaching may address specific personal struggles, wellness issues, or general conditions in the client's life or profession. Other coaching services include value clarification, brainstorming, identifying plans of action, examining modes of operation in life, asking clarifying questions, and making empowering requests or suggestions for action. Additionally, the client may be asked to reflect on difficult topics or situations which may result in an expression of emotions.

Throughout the working relationship, the coach from Queer Spectrum Life Coaching, LLC will engage in direct and personal conversations. The client understands that successful coaching requires a co-active collaborative approach between client and coach. In the coaching relationship, the coach plays the role of a facilitator of change, but it is the client's responsibility to enact or bring about the change. The client agrees they are soley responsible for change in their life. The client agrees to be open and honest with the coach and to be committed to creating the change they wish to see and take responsibility for their life. 

The agenda and topic of the sessions belong to the client. If the client believes the coaching is not working as desired, the client will communicate this with the coach as soon as possible and the coaching strategy and topic will be restructured to address the client’s desired outcome of coaching. 

The client is very much encouraged to talk more with the coach as to receive a better understanding of what coaching is about and how to get the most out of it.

It is understood by the client that the services being provided are coaching services and not therapy services of any kind, psychotherapy, occupational therapy, or otherwise. 

Investment

There is no fee for the initial 30 minute meeting and the investment for the ensuing meetings is $79.00 an hour. These fees will be paid monthly by the first session of the month. If there is 4 sessions that month, all four session will be paid for by the date of the first session of that month. This hourly cost holds for the durration of the first 12 sessions. If Queer Spectrum Life Coaching, LLC changes pricing, and the client has completed the intial 12 weeks, a new contract will be signed and services will be continued at the new listed price. Services can include contact via text and email throughout the week as needed and discussed in coaching sessions. Any communication via phone call, text, email, or video call that equates to over 10 minutes of service from Queer Spectrum Life Coaching, LLC outside of scheduled sessions will be reflected in a charge on the next monthly bill at $6.50 per 5 minutes. 

Additional appointments can be scheduled as needed and paid day of or be added on to the next monthly bill. 

If you need to cancel an appointment, a 48 hour's notice is required so that the appointment can be rescheduled within the billed month. If the client is not available at any of the times given to reschedule the client will not be refunded. If there is an emergency and the appointment is canceled less than 48 hours before, the appointment may still be rescheduled at the discression of Queer Spectrum Life Coaching, LLC, but otherwise will not be refunded except for in exceptional circumstances at discretion of Queer Spectrum Life Coaching, LLC. Unless an emergency or exceptional circumstance arises, no call no shows will not be refunded or rescheduled. If Queer Spectrum Life Coaching, LLC has to cancel your appointment for any reason, you will be able to reschedule, shift that session's payment onto the next month's bill, or be refunded. If you are late to a session that session will still be completed at the scheduled time. 

Confidentiality

All information about the coach/client relationship will remain strictly confidential except in very rare circumstances where decreed by law; ie. where the court might issue a subpoena for the file or information.

If the client wishes for the coach to speak to someone realted outside of the client/coach relationship in or outside of sessions, the client will need to give Queer Spectrum Life Coaching, LLC written permission (original letter or email) to do so. Exceptions to confidentiality of course relate to circumstances such as intent to seriously harm someone, child abuse, thoughts of suicide etc. Otherwise, all remaining information, including any notes taken, are kept confidential.

It is also important to note that in some situations, the use of technology has a inherant risk in certain media such as the internet, mobile phones and cordless phones. It is assumed in using these to communicate that Queer Spectrum Life Coaching is not responsible for any leaked information due to that inherant risk. The client agrees that Queer Spectrum Life Coaching may share generalized information for training or consultation services with other coaching professionals and in those situations the client's identity or any information that could lead to the identification of the client will remain entirely confidential. 

Termination

The client has the option to terminate the coaching agreement within 72 hours of signing the contract, and will receive a refund on all payments. Otherwise, the client agrees to coaching for the duration of the contracted period. If you wish to cancel this agreement before completion of 12 sessions, you will give at least 48 hours notice and you will not be refunded for any sessions that have been paid for.

If the client has continued sessions beyond the intial 12 sessions and wishes to conclude coaching until further notice the client will communicate this with the coach as soon as possible with at least 7 days notice. The client will complete all sessions that have been paid for and/or will not be refunded for that month's sessions. If the client has paid for sessions beyond that month, those sessions will be refunded. If the coach believes the client is ready to conclude services this will be communicated to the client in advance of the final paid session by at least 7 days and the coach will ensure that the client is prepared for that conclusion. In extreme cases, Queer Spectrum Life Coaching, LLC reserves the right to cancle all further sessions with a client for any reason and in those cases the client will not be refunded. 

 

The client signature on this agreement indicate full understanding of the agreement with the information outlined above between the client and Queer Spectrum Life Coaching, LLC.

Release of Liability

Life coaching is a service that provides personal coaching to specific individuals and/or groups. The client is aware that coaching is in no way to be construed or substituted as psychological counselling, occupational therapy, or any other type of therapy or medical advice/service. Queer Spectrum Life Coaching, LLC will at all times exercise best professional efforts, skills, and care of ensuring the client is coached to meet their goals for life coaching. The client understands and acknowledges Natalie Stark and Queer Spectrum Life Coaching, LLC will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions. No assumption of responsibility is made, or given, and the client requesting such services agrees not to hold Queer Spectrum Life Coaching, LLC responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this coaching is given in no manner whatsoever, written or verbal, constitutes an agreement or liability on the part of Queer Spectrum Life Coaching, LLC and is acknowledged to be different than occupational therapy or counseling.

The client agrees that using any of these life coaching services are entirely at their own risk. Life coaching services are provided "as is", without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client's own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the client of such advice is done so solely by choice and responsibility of the client and is neither the responsibility nor liability of Queer Spectrum Life Coaching, LLC. The client takes full responsibility in the decisions they make after being coached as well as the consequences. The client enters into coaching with full understanding that they are responsible for creating their own results.

In the event the client's mental, physcial or emotional distress is believed by the client to be related to or caused by the coaching sessions directly or indirectly, the client will not under any circumstance hold Queer Spectrum Life Coaching, LLC, liable for any loss or cost incured by the client. Queer Spectrum Life Coaching, LLC, will have no liability to the client. 

Periodically Queer Spectrum Life Coaching, LLC may provide links to other web sites or written print material which may be of value, interest and convenience to the client. This does not constitute endorsement of material at those sites or any associated organization product of service. It is the responsibility of the client as a user of that meia to make their own informed decision about the accuracy of the information at those sites and print material including their privacy policies. In no event shall Queer Spectrum Life Coaching, LLC be liable for any incident or consequential damages resulting from use of that material.

The client signature on this release of liability indicate full understanding of the liability release with the information outlined above between the client and Queer Spectrum Life Coaching, LLC.