Thank you for shopping at planetlinen.com.au. You are welcome to exchange or return items purchased online using the form below providing you are within 14 days of receipt.
We will accept returns only up to 14 days from the date of purchase. We will ONLY provide a refund, exchange or credit if your item(s) are unopened, unused, in the original packaging with the labelling intact. Due to health regulations opened packages will not be accepted for return.
To view our full returns and exchanges policy please visit https://planetlinen.com.au/shipping_and_returns
Returns & Refunds Procedure
- Complete the form below to obtain a Return Authorisation Number (RA Number)
- When returning your item(s) please include the Original Invoice & RA Number and return back to
Planet Linen Online Returns, Unit 1, 48 Waratah Street Kirrawee NSW 2232
- For the safety and security of the parcel, we strongly advise you to return your item via Australia Registered Mail. We are unable to take responsibility for missing parcels and can only issue a refund when we have received your return parcel.
- Once your returned item(s) have been received, they will undergo a review and once cleared you will either receive your new item or a refund by Your default payment methods