We strive to provide excellent behavioral medical care to all of our patients. New patients often wait 3-4 months to see one of our doctors. When appointments are cancelled without adequate notice, it prevents other patients from receiving care. For that reason, please give us one business day's notice when cancelling or rescheduling an appointment. Contact our CCRs at 561-795-9398 by phone or text to reschedule your pet's appointment. The policy applies to all doctor, technician and nurse appointments whether in person or by telemedicine. Please check the boxes below to acknowledge that you have read and accept the FVBS cancellation policy.