I completely understand that things come up and sometimes life can be unexpected and will always do my best to accommodate a change in plans/schedules and work with you. But please understand that I am a small business and when proper notice isn’t given when canceling/rescheduling, it can be difficult to fill your spot. While there is a waitlist of others that would love to come in, they will also need adequate notice to make accommodations with work/childcare and plan properly. Your understanding and cooperation with this cancellation policy are greatly appreciated.
-----FOR SKINCARE SERVICES:
No Charge if a minimum of 24 hours notice is given when needing to cancel or reschedule an appointment
No call/No Show you will be charged 75% of the service to the card on file.
Same day cancellation will be charged 25% of the service to the card on file.
This cancellation fee will not be honored towards the cost of a later re-booking.
It is the client's responsibility to rebook using the online booking system when needing to reschedule.
After 3 late cancellations, you will not be able to rebook.
After 2 no call/no shows, you will not be able to rebook.