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Support Form
Welcome to the Duress™ support form. We're here to help and answer any questions you might have. We look forward to hearing from you.
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1
Which Duress™ product do you need help with?
*
This field is required.
Select the Duress™ product you are enquiring about so we can better understand your request.
Duress™ Falcon (Rectangle)
Duress™ Watch (Round)
Duress™ App
Duress™ Dashboard
Duress™ KeyChain Button
Duress™ Card
Other
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2
How can we help you?
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Please write a detailed description of the situation for which you need assistance
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3
Please attach any photos that will help us better understand your issue.
Make sure that the images are clear and that any text can be easily read.
Drag and drop files here
Select files to upload
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4
What organisation do you belong to?
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This helps us to better understand and customise your request.
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5
If you are a part of a large organisation, please add your team/store.
For example, please type the store/team name or location.
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6
Would you like to schedule a call back from our team?
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You can schedule a date and time at which we will call you back. Otherwise we will contact you at our earliest opportunity.
Yes, I'd like to set up a time
No, I'm good
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7
When would you like to arrange a call back?
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This field is required.
Please select a date and time for one of our friendly team members to call you back regarding the issue you need our help with. Please note that our support team works from Melbourne, Australia and the times available below are all in local time (AEDT).
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8
Please enter your preferred way of contact
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Please enter your contact information so our team in get in touch with you.
Full Name
Email Address
Contact Number
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