Door Info Form

Service Request

Use this form to submit your service request, upload photos and provide glass measurements, spacer bar code, or glass etching to identify your specific product line. If you need help filling out this form call Kirk Bower our Service Manager at 610-430-1220 Mon-Fri 7:00AM-2:00PM
Name *

First Name Last Name
Email *
example@example.com
Phone Number *
Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
How Would You Like to Be Contacted? *
Was your Product originally purchased by You from North American Window & Door? *
Approximately what year was the product originally purchased? *
Do you need Material and Installation or Material Supply Only? *
How to Identify a Kolbe Product
How to Identify a Weathershield Product
How to Identify a Windsor Product
Do you need assistance to identify your Manufacturer or Product Line? *
Product Line or Manufacturer
Click on Link Below to View Product Brochures
Enter Your Identification Number or Upload Photo in Section Below
Upload Photo of Identification Number

Browse Files
Glass Etching in lower corner of glass, spacer bar number in-between panes of glass, gold Kolbe sticker with order and line number, order paperwork, etc. Cancel of
Upload Photos of Existing/Damaged Product

Browse Files
Provide Photos of Exterior and Interior and close up photos of issue Cancel of
Provide the Visible Glass Measurement of Sash or Door Panel - Glazing Bead to Glazing Bead (The sash is the operable part of the window/door, 2 sash in Double Hung and 1 sash in Casement) If Double Hung identify if top or bottom sash
Provide all sizes in width x height (estimated sizes are fine for pricing purposes only)
Additional Comments
Should be Empty:

Service Request