I, First Name Last Name understand that refunds are not guaranteed. Refunds only occur if the error falls on Steel Valley Staff or the event is canceled. I also understand that based on the tournament the cancellation refund may come as cash back or credit toward a future event. If enough notice is given the Steel Valley Staff will attempt to replace you with another paid person - and then issue a cash refund. I understand it can be up to 14 days from the Date of the cancellation for the refund to be processed. There will be zero refunds for Cancellations within 14 days of the event. I First Name Last Name accept these terms and will arrive on time and on weight for any event in which I am committed too with Steel Valley.