is to directly and personally
acknowledge your order within 60 minutes of receipt
during our regular flower hours of
9 to 4, Monday through Friday and 10 to 2, Saturday.
Closed Saturdays between July 30 and September 3.
If you do not hear from us directly
IT IS QUITE POSSIBLE THAT YOUR ORDER IS IN LIMBO OR HAS GONE ASTRAY.
YOUR GIFT WILL NOT BE DELIVERED.
Orders gone astray will typically be refunded in 3-5 business days. Consider any technology wonder such as spam filtres or the recent nation-wide telecom apocalypse.
Hearing from us directly means a brief friendly:
A. personal telephone call or
B. personal and customized e-mail.
Order confirmation will be provided in the phone call and/or the e-mail.
Is your delivery time-senstive?
By time-sensitive, we mean, Same Day or Super Rush.
If so, you must call us at 416-489-7246.
Imagine the peace of mind!
And, trust us when we say we are eager to provide a service to you and it thrills us to create and send beautiful arrangements. Go ahead: call 416-489-7246 because keeping it human provides ultimate peace of mind.