Technology Services Appointment

Technology Services Appointment

Appointments are available for newly enrolled students or Chromebooks in need of repair. Select and submit a time slot to schedule your appointment. Please read through all of the information below prior to scheduling an appointment.
For New Elementary Students: No need to make an appointment. See your school's main office to pickup a Chromebook.

For students leaving the district: No Appointment is necessary - drop by the Administration building anytime between 7:00am - 4:00pm, Monday through Friday.

Please allow yourself extra travel time to the Administration Building. There is ongoing construction on Dequindre, causing Northbound traffic from Avon Rd to be closed. Please enter Dequindre from 24 Mile Rd. / Parkdale Rd.

Rochester Community Schools
Administration Center
52585 Dequindre Road
Rochester, MI 48307
1:1 Device

RCS provides one device per student. Student and parents/guardians agree that the person who is being loaned this Rochester Community Schools device shall follow District policies and regulations. It is also agreed that this equipment is to be used by an RCS student for school/educational purposes only.
In order to best assist our families and provide personalized attention, we require an appointment to issue a Chromebook or exchange one in need of repair.

Device pickup/swap will be by appointment only.

• Upon scheduling an appointment below, an automatic e-mail will be sent to you with additional information on the pick up/swap process.

• Parents/Guardians may only pick up devices for their own children. We do not allow a person to pick up for friends, neighbors, etc.

• High School students may pick up their own device. ID Required.

• If you have not yet visited the Chromebook Troubleshooting page, check there first. You may be able to solve the problem yourself. Your student can also visit their school's Media Center where a technician will troubleshoot the device.

Appointments will take place at the Technology Services window. Please enter through the main entrance of the Administration Building and the front desk receptionist will guide you to the service window.
Type of appointment requested*

Defective device swapNew device pick-up6th/9th Grade SwapOlder 3120 Chromebook swapBroken/Defective ChargerOther
Student Name #1*

First NameLast Name
Student ID# for Student #1
This will help us find your student faster. If you don't know their Student ID# you can skip this question.
Grade Level #1*
School/Building #1*
I have a second student requiring a device pickup/swap:
Student Name #2

First NameLast Name
Student ID# for Student #2
This will help us find your student faster. If you don't know their Student ID# you can skip this question.
Grade Level #2
School/Building #2
I have a third student requiring a device pickup/swap:
Student Name #3

First NameLast Name
Student ID# for Student #3
This will help us find your student faster. If you don't know their Student ID# you can skip this question.
Grade Level #3
School/Building #3
I have a fourth student requiring a device pickup/swap:
Student Name #4

First NameLast Name
Student ID# for Student #4
This will help us find your student faster. If you don't know their Student ID# you can skip this question.
Grade Level #4
School/Building #4
Parent/Guardian Name*

First NameLast Name
Cell Number*
Email*
example@example.com
Choose your appointment time below.
For a current list of repair and replacement costs, please visit our website: Device Damage Assessment.

If you are not able to schedule an appointment quickly - have your student visit the school media center where a technician will troubleshoot the device.

If you have not yet visited the Chromebook Troubleshooting page, check there first.

If no appointment slots are available, check back soon - the appointment schedule is updated often.

Please allow yourself extra travel time to the Administration Building. There is ongoing construction on Dequindre, causing Northbound traffic from Avon Rd to be closed. Please enter Dequindre from 24 Mile Rd. / Parkdale Rd.

Rochester Community Schools
Administration Center
52585 Dequindre Road
Rochester, MI 48307
Appointment at the NEW Administration Building*
Should be Empty:

Technology Services Appointment

1:1 Device

In order to best assist our families and provide personalized attention, we require an appointment to issue a Chromebook or exchange one in need of repair.

Device pickup/swap will be by appointment only.

Choose your appointment time below.