Dear Fur & Feather Veterinary Hospital Clients:
We are asking that our clients please call in advance if unable to keep a previously scheduled appointment, including boarding reservations, grooming and drop-off appointments. Clients who need to schedule an appointment for their pets, especially a sick pet, appreciate the opportunity to utilize the available appointment time and obtain the care that their pet needs.
This letter notifies our clients that a Missed Appointment Fee (equaling a minimum of $65 or current cost of a Comprehensive Exam) will be billed to the account if a courtesy cancellation call is not received 24 hours prior to the booked appointment time.
We thank you for trusting our team to provide the very best care for your beloved pets. We value you and our patients. If you have any questions, please feel free to ask to see me or just give me a call.
I have received a copy of this notice and I understand the above policy.