Title VI of the Civil Rights Act of 1964 makes it illegal for people to be discriminated against on the basis of their race, color, or national origin in all programs, benefits, grants, and services provided by AGAPE, which receives federal funding for some of its programs. It is the policy of AGAPE to ensure that all management staff, contractors, and service beneficiaries are aware of the provisions of Title VI and the responsibilities associated with Title VI of the Civil Rights Act of 1964. 

If you feel that you have received disparate treatment based on race, color or national origin or any other classification protected by Federal and/or Tennessee State Law, you are encouraged to file a complaint with the AGAPE Title VI coordinator or with the Tennessee Department of Children’s Services, or the U.S. Department of Health and Human Services. To file such complaint, you should do the following:

1. You must file a written complaint within one hundred-eighty (180) days to the date of the alleged discrimination. You are encouraged to file your complaint as soon as possible in order to allow sufficient time to file an appeal with an external agency if you are not satisfied with the results of the AGAPE investigation.
   
   
2. In your complaint, be sure to include your name, address, and telephone number.
   
   
3. The complaint should contain the name and address of the agency, institution, or department you believe discriminated against you.
   
   
4. Indicate how, why, and when you believe you were discriminated against. (Include as much specific detailed information as possible about the alleged acts of discrimination, and any other relevant information.)
   
   
5. The names of any persons, if known, the Title VI Coordinator could contact for clarity of your allegations.
   
   
6. Please sign your complaint and submit in writing to:        
   Jeffrey Fox, AGAPE Compliance & Quality Assurance Manager
   4555 Trousdale Drive
   Nashville, Tennessee 37204
   615-781-3000
   
   
7. You may also file your complaint in writing to the offices listed below:
   Director, TN Human Rights Commission
   Attn: Title VI Compliance
   William R. Snodgrass Building/Tennessee Tower
   312 Rosa L. Parks Blvd. 23rd Floor
   Nashville, Tennessee 37243
   615-741-5825; Fax 615-253-1886
   
   OR
   
   Director, Office for Civil Rights
   U.S. Department of Health and Human Services
   61 Forsyth Street, S.W.
   Suite 3B70
   Atlanta, Georgia 30323
   404-562-7886; Fax 404-562-7881

You should file a complaint under this procedure if you feel you have been excluded from participation in, denied the benefit of a service, or subjected to discrimination under a program or activity receiving federal financial assistance from the Department of Children’s Services or other federal initiative.

I have read the above procedure of how to file a Title VI complaint. This procedure was explained to me in detail and a copy was issued to me for my records.