Waterford Keep Well Programme - Using the internet
Under the Government’s Keep Well Programme, Waterford City & County Council would like to help more people to get connected and the information from this survey will help us to do that.
Do you currently use a Computer / Laptop, Smart Phone or Tablet/IPad to access the internet?
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Yes
No
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Section: For people who use the internet
What type of device do you use to access the internet? Tick all that apply
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Desktop Computer
Tablet
Smart TV
Laptop
Smartphone
Other
Please tick how often you access the internet for each task.
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Often
Sometime
Never
Would like to but need help
Email
Banking
General web surfing
Government services - motor tax, social welfare
Learning/Education
Library Services
Social Media - Facebook, Twitter
Communication - Zoom, Facetime, Skype etc
Shopping, booking tickets/flights etc
News, Covid-19 Related News/Updates
Health-related services - exercise, diets
Movies, TV, Netflix, radio, mass
Playing games – scrabble etc
Selling goods or services
Please say how much you agree with these statements:
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Agree
Agree Somewhat
Disagree
Internet access has helped me get the information I need.
I stay in touch with family and friends over the internet
The internet is a very important part of my life
I can confidently search the internet for information
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Section: For people who do not currently use the internet
Do you have access to the following:
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Yes
No
I have but I need help to use
Landline phone
Mobile phone
Smartphone
Tablet/IPad
Computer/Laptop
Why do you not connect to the internet? Tick all that apply
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Do not need internet, not useful, not interesting
Cost of access to the internet too high
Concerned about privacy/security
Poor internet coverage
Costs of equipment too high
Physical or sensory disability
Other
Have you ever used any of the following:
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Yes
No
Netflix
Facebook
Whats App
Google
What do you dislike about using the internet?
What is the one thing you feel you miss out on by not using the internet?
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Section: Questions for everyone
If there was help available to show you how to use the internet, what would you prefer: Tick all that apply
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Don’t need any help
I have access to help
One to One Training
Phone Helpline
Friend /Relative
Local Community Group
Drop in Centre/Library
Local Class
Not interested
Where do you live?
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Comeragh Area
Dungarvan, Lismore, West Waterford area
Waterford City, Tramore, Dunmore Area
Which category below includes your age?
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Under 21
21-29
30-39
40-49
50-59
60-69
70-79
80+
What is your gender?
*
Male
Female
Other
Prefer not to say
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This section is optional
If you do not want to fill out this section, click submit at the end of the page.
OPTIONAL: I would like to be contacted by Waterford City and County Council about help on using computers/devices. I understand that the data given on this form will be used only in relation to Waterford Keep Well Programme.
By ticking this box I give consent to be contacted.
OPTIONAL: Name
First Name
Last Name
OPTIONAL: Telephone or Mobile Phone Number
-
Area Code
Phone Number
OPTIONAL: Email
example@example.com
Submit
Should be Empty: