We require a minimum of 24 hours notice for change or cancellation of an appointment. This will enable us to fill the time slot you have vacated with another patient in need of our care.
The cancellation fee is equal to the full fee for the appointment time you have booked.
We understand that last minute changes in your schedule are sometimes impossible for you to avoid.
Should you arrive late for your appointment or request to leave early, the full fee for the appointment will be charged.
We will attempt to remind you of your appointment a day in advance, however please note that we provide this service as a courtesy. Please DO NOT rely on these calls to keep track of your appointments. A cancellation fee equal to the full fee for the appointment for you will also apply for missed appointments.
PLEASE NOTE: We understand that your time is valuable and therefore we make every effort to keep our schedule running on time. Due to the nature of our work, unexpected delays sometimes occur. Please be assured that under these circumstances you will receive your full treatment.
I understand the above and agree to abide by this policy: