Student Help Ticket Submission
Step 1: Please complete the required information
Student's Information
Student Name
*
First Name
Last Name
Student ID
*
Student EMail
*
username@fcps1schools.net
School
*
Please Select
Auburn Middle
Bradley Elementary
Brumfield Elementary
Cedar Lee Middle
Coleman Elementary
Fauquier High
Greenville Elementary
Kettle Run High
Liberty High
Marshall Middle
Mary Walter Elementary
Miller Elementary
Pearson Elementary
Pierce Elementary
Ritchie Elementary
Smith Elementary
Southeastern
Taylor Middle
Thompson Elementary
Warrenton Middle
Other Location
Is this about an FCPS device?
*
Yes
No
Device Barcode Number
FCPS Chromebook or Laptop
Hotspot Barcode Number
Step 2: Complete additional information (optional)
Preferred Contact Method
*
Student Email (above)
Student Phone
Parent Email
Parent Phone
Student Phone Number
Parent First and Last Name
Parent Email
Parent Phone Number
Step 3: Select problem type
Choose one or more
*
Chromebook/Laptop
Hotspot
Blackboard
Google Classroom
Zoom/Meet/Collab
Login
Other Online Resource/Software
Other
If this is about a hotspot issue or request, which service provider(s) work best in your location?
AT&T
TMobile/Sprint
Verizon
Step 4 Please describe your problem or request
Please provide detailed information about the problem or request
*
Step 5 Attachments
File Upload
Browse Files
Drag and drop files here
Choose a file
Upload screenshot, photo, or document.
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of
Submit
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