Description: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and/or professional potential.
Responsibilities: Coach agrees to maintain a high level of ethics and standards of behavior. The client is responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions, and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. The client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. The client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical, or other qualified professionals and will seek independent professional guidance for such matters. If the Client is currently under the care of a mental health professional, the Coach will recommend that the Client inform the mental health care provider.
The client is responsible for completing all assignments on time, as directed by the Coach. The client agrees to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully in the program.
Services: The parties agree to engage in Sessions of 1:1 Coaching. The coach will be available to the Client by email or text (Office Hours are Monday through Friday, 11 am-6 pm PST) in between scheduled meetings.
Schedule & Fees: If payment is not completed as noted in PayPal, the Coach reserves the right to cancel sessions until payment is made.
Procedure: The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. If the Client will be at any other number for a scheduled call, the Client must notify the Coach prior to the scheduled appointment time.
Confidentiality: This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is confidential but is not considered a legally confidential relationship (like in Medicine or Law). The Coach agrees not to disclose any information pertaining to the Client without the Client’s consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without the use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose. According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, further coach professional development, and/or consultation purposes.
Cancellation Policy: The client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill the Client for a missed meeting. The coach will attempt in good faith to reschedule the missed meeting.
No call/No shows: As my time is very valuable if you no call/no show the session will be forfeited along with no refund for the session.
Late arrivals: If you are late for your session you will forfeit the missed time.
Limited Liability: Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.
Refund Policy: Clients' happiness is of the utmost importance and the Coach will do everything to create a positive, impactful experience. There will be no refunds offered once payment is made, but Coach may consider a partial refund where deemed appropriate. Coach reserves the right to cancel the Client and Coach partnership at any time and refund Client for services not rendered.
This is the entire agreement of the parties and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.
If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after the notice is given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.